CB Glasses and Lenses Sunglass Hut International Do not order online apparently

Sunglass Hut International review: Do not order online apparently

Rashaleenia Brinkley of US

Sep 08, 2023 12:19 pm EDT

Verified customer

Featured review

My boyfriend and I ordered sunglasses at the end of August and our package should have arrived on September the first. Tracking shows it has gone to several centers to be shipped but the package will sit in these locations for a few days at a time and now, it has been in the same facility for three days showing shipping is pending. We spoke with customer service this morning and the associate said we could get a replacement pair but had to pay additional for shipping but that we would be refunded once the product arrived. We told her to notate our account so that we could reach out to the facility just to verify that they did not in fact have it. The reply was that they did not. Called back to Sunglass Hut and now, they are saying we cannot get a replacement for 5 days. This seems like a scam and we are super disappointed in this company. We have been purchasing glasses in store for years and it seems we won’t even be doing that now. Poor customer service, unable to deliver product and inconsistencies when speaking to the employees. This is ridiculous and they need to do better!

Desired outcome: We just want our product!!

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Sunglass Hut International Contacts

Sunglass Hut International phone numbers

1800 556 926
1800 556 926

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100%
Confidence score

Australia

+1 (800) 847-1212
+1 (800) 847-1212

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Mexico

+39 28 633 41
+39 28 633 41

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100%
Confidence score

Italy

+1 (800) 786-4527
+1 (800) 786-4527

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United States

+1 (800) 786-9327
+1 (800) 786-9327

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Canada

+44 800 975 0791
+44 800 975 0791

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100%
Confidence score

United Kingdom

+64 800 607 895
+64 800 607 895

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100%
Confidence score

New Zealand

+33 805 982 645
+33 805 982 645

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100%
Confidence score

France

+49 800 627 1089
+49 800 627 1089

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100%
Confidence score

Germany

+351 210 127 327
+351 210 127 327

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100%
Confidence score

Portugal

+34 800 000 808
+34 800 000 808

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100%
Confidence score

Spain

+27 861 000 850
+27 861 000 850

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100%
Confidence score

South Africa

+55 114 935 2324
+55 114 935 2324

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100%
Confidence score

Brazil

More phone numbers

Sunglass Hut International emails

customer.care@uk.sunglasshut.com

100%
Confidence score: 100%

Support

Sunglass Hut International address

Piazzale Luigi Cadorna, 3, Milan, Tennessee, 20123, Italy

Sunglass Hut International social media
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Mar 30, 2025
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