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Glasses headache
Absolutely disappointed in their brand. Within 2 weeks of my son receiving his first pair the metal part unglued and was hanging out. At no fault of my son because he’s been very careful with the glasses.It’s the quality of the frame. I did not want to purchase the same ones again but I had to because otherwise I would have to pay again for the lenses too so they agreed to ship out a new wear under 90 day warranty free of charge. Ten days later I sent an email to find out where the glasses were, it turns out they never mailed it out. So just now they mailed it to me and said they’ll over night for the inconvenience. For sure I won’t ever recommend or buy glasses from them again.
Glasses did not fit
I am very disappointed with Jonas Paul Eyewear. I have ordered glasses for my son and the ones arrived were too small.
I contacted Jonas Paul Eyewear and told them that glasses did not fit and caused pain and they only apologized. When I asked for a refund or a replacement they said that their policy did not allow them to accept anything back.
I can't recommend this company because there is no way to return anything! But what if glasses arrive damaged or something, then what?
Their policy is absolutely ridiculous, I can't accept that.
Place an order for the $1 frame try ons over three weeks ago. I paid extra for shipping for a total of $13.99 and have still not received frames or a response to the email I sent this so called company. I’d rate the service but there isn’t any. Stick to Zenni, this place is a trash scam.
Is Jonas Paul Eyewear legit?
Jonas Paul Eyewear earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Jonas Paul Eyewear. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jonas Paul Eyewear has claimed the domain name for jonaspauleyewear.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Jonaspauleyewear.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Jonas Paul Eyewear have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Jonaspauleyewear.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Jonas Paul Eyewear protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Jonas Paul Eyewear has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Jonas Paul Eyewear complaint handling
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Jonas Paul Eyewear contacts
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Jonas Paul Eyewear phone numbers+1 (616) 920-1582+1 (616) 920-1582Click up if you have successfully reached Jonas Paul Eyewear by calling +1 (616) 920-1582 phone number 0 0 users reported that they have successfully reached Jonas Paul Eyewear by calling +1 (616) 920-1582 phone number Click down if you have UNsuccessfully reached Jonas Paul Eyewear by calling +1 (616) 920-1582 phone number 0 0 users reported that they have UNsuccessfully reached Jonas Paul Eyewear by calling +1 (616) 920-1582 phone number
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Jonas Paul Eyewear emailshi@jonaspauleyewear.com100%Confidence score: 100%Supportcourtney@jonaspauleyewear.com84%Confidence score: 84%media@jonaspauleyewear.com79%Confidence score: 79%communicationwholesale@jonaspauleyewear.com79%Confidence score: 79%salesorders@jonaspauleyewear.com79%Confidence score: 79%salesservice@jonaspauleyewear.com78%Confidence score: 78%supportinfo@jonaspauleyewear.com77%Confidence score: 77%supportcareers@jonaspauleyewear.com76%Confidence score: 76%hrcreators@jonaspauleyewear.com75%Confidence score: 75%lindsey@jonaspauleyewear.com60%Confidence score: 60%
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Jonas Paul Eyewear address1422 Wealthy Street SE, Grand Rapids, Michigan, 49506, United States
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Jonas Paul Eyewear social media
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