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SuperJeweler
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SuperJeweler
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
SuperJeweler Customer Service Phone, Email, Contacts

SuperJeweler
Reviews and Complaints

www.superjeweler.com

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1.9 11 Reviews 21 Complaints
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SuperJeweler Complaints 21

Resolved “Buyer beware” Resolved “Disappointing shopping experience from...” Resolved “Horrible service”

How responsive is SuperJeweler's customer service?

2 Resolved
19 Unresolved

Total complaints: 21

Resolved complaints: 2 (10%)

Unresolved complaints: 19 (90%)

Poor 🫤
SuperJeweler is a rare visitor on ComplaintsBoard, so the pace of resolving complaints leaves much to be desired. We believe they should spend more time and effort on reviews to naturally grow customer loyalty. As for reviewers, we'd advise carefully reading existing reviews to understand what to expect. It's also helpful to go through the few complaints that SuperJeweler has already resolved to get a clear picture of their customer interaction and potential challenges in resolving your personal issue.
How is SuperJeweler’s rated by jewelry enthusiasts?

SuperJeweler’s earns a 1.9-star rating from 32 reviews, showing that the majority of jewelry enthusiasts are dissatisfied with their purchases.

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SuperJeweler Horrible service

Maybe its just me, but after reading their shipping and FAQ pages I thought I might get my purchase in time for a wedding proposal, but that has to be moved to next year now because they apparently assume everyone who orders in december only needs their items by dec. 24 no matter how much you pay for shipping their processing seems to take a work week. The...

Read full review of SuperJeweler and 12 comments
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About SuperJeweler

SuperJeweler is a leading online retailer of high-quality jewelry that offers a wide range of products to suit every taste and budget. With over 20 years of experience in the industry, SuperJeweler has established itself as a trusted source for exquisite jewelry pieces that are both affordable and stylish.

The company's extensive collection includes a variety of diamond, gemstone, and pearl jewelry, as well as engagement rings, wedding bands, and fashion accessories. Each piece is carefully crafted using only the finest materials and is designed to meet the highest standards of quality and craftsmanship.

One of the key features that sets SuperJeweler apart from other online jewelry retailers is its commitment to providing exceptional customer service. The company's team of knowledgeable and friendly experts is available to assist customers with any questions or concerns they may have, and to help them find the perfect piece of jewelry to suit their needs.

In addition to its exceptional product selection and customer service, SuperJeweler also offers competitive pricing and a range of convenient payment options. Customers can choose from a variety of payment methods, including credit cards, PayPal, and financing options, to make their purchase as easy and hassle-free as possible.

Overall, SuperJeweler is a top choice for anyone looking for high-quality, affordable jewelry that is backed by exceptional customer service and a commitment to excellence. Whether you're shopping for a special occasion or simply looking to treat yourself or a loved one, SuperJeweler has something for everyone.

Overview of SuperJeweler complaint handling

SuperJeweler reviews first appeared on Complaints Board on Dec 25, 2009. The latest review Buyer beware was posted on Sep 27, 2023. The latest complaint Buyer beware was resolved on Sep 27, 2023. SuperJeweler has an average consumer rating of 1 stars from 32 reviews. SuperJeweler has resolved 2 complaints.
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  1. SuperJeweler Contacts

  2. SuperJeweler phone numbers
    +1 (877) 888-0175
    +1 (877) 888-0175
    Click up if you have successfully reached SuperJeweler by calling +1 (877) 888-0175 phone number 0 0 users reported that they have successfully reached SuperJeweler by calling +1 (877) 888-0175 phone number Click down if you have unsuccessfully reached SuperJeweler by calling +1 (877) 888-0175 phone number 0 0 users reported that they have UNsuccessfully reached SuperJeweler by calling +1 (877) 888-0175 phone number
    USA
    +44 20 3318 0876
    +44 20 3318 0876
    Click up if you have successfully reached SuperJeweler by calling +44 20 3318 0876 phone number 0 0 users reported that they have successfully reached SuperJeweler by calling +44 20 3318 0876 phone number Click down if you have unsuccessfully reached SuperJeweler by calling +44 20 3318 0876 phone number 0 0 users reported that they have UNsuccessfully reached SuperJeweler by calling +44 20 3318 0876 phone number
    United Kingdom
    +61 28 015 5014
    +61 28 015 5014
    Click up if you have successfully reached SuperJeweler by calling +61 28 015 5014 phone number 0 0 users reported that they have successfully reached SuperJeweler by calling +61 28 015 5014 phone number Click down if you have unsuccessfully reached SuperJeweler by calling +61 28 015 5014 phone number 0 0 users reported that they have UNsuccessfully reached SuperJeweler by calling +61 28 015 5014 phone number
    Australia
    +64 09 889 8895
    +64 09 889 8895
    Click up if you have successfully reached SuperJeweler by calling +64 09 889 8895 phone number 0 0 users reported that they have successfully reached SuperJeweler by calling +64 09 889 8895 phone number Click down if you have unsuccessfully reached SuperJeweler by calling +64 09 889 8895 phone number 0 0 users reported that they have UNsuccessfully reached SuperJeweler by calling +64 09 889 8895 phone number
    New Zealand
    More phone numbers
  3. SuperJeweler emails
  4. SuperJeweler address
    18 East 48th St., 3rd Floor, New York, New York, 10017, United States
  5. SuperJeweler social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all SuperJeweler contacts
SuperJeweler Category
SuperJeweler is ranked 59 among 298 companies in the Jewelry and Watches category
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Recent comments about SuperJeweler company

Stay far away from this company
1
I ordered a Moissanite engagement ring over two weeks or more ago...
 The seller hasn't provided order's shipping details
1
I have bought engagement ring from Super Jeweler .. I found the...
 Worst service ever!
1
We here at SuperJeweler take customer service and our feedback very...
 Horrible service
12
I don't know, guy. My experience was totally different. They were...
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