Menu
For Business Write a review File a complaint
CB Banks Review of Sutton Bank
Sutton Bank

Sutton Bank review: Vanilla visa debit card

P
Author of the review
7:28 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Received a Holiday Cheer Gift card for $100.00. Purchased at a Walgrens on 12/20/21 at 1:23 pm. The card was sealed in original packaging until approximately 8:45am on 09/30/2022. Tried to use at Ann Taylor in Potomac Mills Mall, Woodbridge at 11:14am and told balance was only 1.44. When I was told this, I just used my credit card for the total purchase and the $1.44 was supposed to be refunded. I was very perplexed because I had not used the card, That evening, I checked Vanilla Card Website and it showed a purchase on 09/30/22 at 7:07pm for $98.56 at a Walmart. I was not in Walmart at 7:07pm on September 30, so the purchase was not mine.

I do not have the purchase receipt as the card was a gift.

I am not sure how you hack a gift card but obviously it can be done.

Desired outcome: I would appreciate an explanation of how this could happen and would like a refund of the $100.00.

0 comments
Add a comment