CB Insurance Services Swinton Insurance / Swinton Group Car insurance

Swinton Insurance / Swinton Group review: Car insurance

Glauco Di Lieto of GB

Oct 16, 2023 10:21 am EDT

Verified customer

Featured review

We went with this company for my wife's car insurance as their quote was the lowest on Compare the Market. Unfortunately after signing up and paying, and with the insurance already in place, they emailed to say there was "something they needed to check" so we had to call them. They then proceeded to tell us that there was an "at fault" claim for one of the named drivers (myself) back in 2019, which was a total lie as I never made such claim and my current policy with LV (attached) clearly shows 5 years no claim, as we had honestly declared in the application.

Swinton told my wife on the phone that this supposed claim would raise the premium by £65! Naturally we said they can keep their policy and that we wanted to cancel while still within the cooling off period, so we can go with the next cheapest provider. We were charged a £25 cancellation fee which is totally unfair since Swinton were the ones who changed the price after a contract was already signed, based on their own information which they allegedly obtained from the Claims & Underwriting Exchange (CUE). I intend to obtain my claim history from the CUE which unfortunately can take weeks. When that comes back, if it shows this mysterious claim I will stand corrected, but if nothing shows up, I will expect a full refund of the £25 cancellation fee and an apology from Swinton.

Desired outcome: Refund of cancellation fee and apology

View 0 more photos

0 comments

Add a comment

Swinton Insurance / Swinton Group - bad service 30

Resolved

Swinton Insurance / Swinton Group - illegal bank withdrawals 18

Resolved

Swinton Insurance / Swinton Group - fraud and scam 1

Resolved

Swinton Insurance / Swinton Group - silent calls 1

Swinton Insurance / Swinton Group - extra charges for their mistakes 1

Resolved

Swinton Insurance / Swinton Group - they owe me bank charges back and have not yet recieved them.

Resolved

Swinton Insurance / Swinton Group - continual problems + poor service

Resolved

Swinton Insurance / Swinton Group - expensive insurance and bad customer service 1

Swinton Insurance / Swinton Group - overcharging 1

Swinton Insurance / Swinton Group - watch out

Resolved

View all Swinton Insurance / Swinton Group reviews and complaints

Swinton Insurance / Swinton Group Contacts

Swinton Insurance / Swinton Group phone numbers

+44 800 995 1500
+44 800 995 1500

Click up if you have successfully reached Swinton Insurance / Swinton Group by calling +44 800 995 1500 phone number 0 0 users reported that they have successfully reached Swinton Insurance / Swinton Group by calling +44 800 995 1500 phone number Click down if you have unsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 995 1500 phone number 0 0 users reported that they have UNsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 995 1500 phone number

General Information

+44 800 138 2412
+44 800 138 2412

Click up if you have successfully reached Swinton Insurance / Swinton Group by calling +44 800 138 2412 phone number 1 1 users reported that they have successfully reached Swinton Insurance / Swinton Group by calling +44 800 138 2412 phone number Click down if you have unsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 138 2412 phone number 0 0 users reported that they have UNsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 138 2412 phone number

100%
Confidence score

Car Insurance

+44 800 588 4754
+44 800 588 4754

Click up if you have successfully reached Swinton Insurance / Swinton Group by calling +44 800 588 4754 phone number 1 1 users reported that they have successfully reached Swinton Insurance / Swinton Group by calling +44 800 588 4754 phone number Click down if you have unsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 588 4754 phone number 0 0 users reported that they have UNsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 588 4754 phone number

100%
Confidence score

Home Insurance

+44 800 988 2751
+44 800 988 2751

Click up if you have successfully reached Swinton Insurance / Swinton Group by calling +44 800 988 2751 phone number 1 1 users reported that they have successfully reached Swinton Insurance / Swinton Group by calling +44 800 988 2751 phone number Click down if you have unsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 988 2751 phone number 0 0 users reported that they have UNsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 988 2751 phone number

100%
Confidence score

Bike Insurance

+44 800 781 8569
+44 800 781 8569

Click up if you have successfully reached Swinton Insurance / Swinton Group by calling +44 800 781 8569 phone number 1 1 users reported that they have successfully reached Swinton Insurance / Swinton Group by calling +44 800 781 8569 phone number Click down if you have unsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 781 8569 phone number 0 0 users reported that they have UNsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 781 8569 phone number

100%
Confidence score

Van Insurance

+44 800 588 4753
+44 800 588 4753

Click up if you have successfully reached Swinton Insurance / Swinton Group by calling +44 800 588 4753 phone number 1 1 users reported that they have successfully reached Swinton Insurance / Swinton Group by calling +44 800 588 4753 phone number Click down if you have unsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 588 4753 phone number 0 0 users reported that they have UNsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 588 4753 phone number

100%
Confidence score

Taxi Insurance

+44 800 954 1321
+44 800 954 1321

Click up if you have successfully reached Swinton Insurance / Swinton Group by calling +44 800 954 1321 phone number 1 1 users reported that they have successfully reached Swinton Insurance / Swinton Group by calling +44 800 954 1321 phone number Click down if you have unsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 954 1321 phone number 0 0 users reported that they have UNsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 954 1321 phone number

100%
Confidence score

Business Insurance

+44 800 188 4552
+44 800 188 4552

Click up if you have successfully reached Swinton Insurance / Swinton Group by calling +44 800 188 4552 phone number 1 1 users reported that they have successfully reached Swinton Insurance / Swinton Group by calling +44 800 188 4552 phone number Click down if you have unsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 188 4552 phone number 0 0 users reported that they have UNsuccessfully reached Swinton Insurance / Swinton Group by calling +44 800 188 4552 phone number

100%
Confidence score

Life Insurance

+44 333 130 4543
+44 333 130 4543

Click up if you have successfully reached Swinton Insurance / Swinton Group by calling +44 333 130 4543 phone number 1 1 users reported that they have successfully reached Swinton Insurance / Swinton Group by calling +44 333 130 4543 phone number Click down if you have unsuccessfully reached Swinton Insurance / Swinton Group by calling +44 333 130 4543 phone number 0 0 users reported that they have UNsuccessfully reached Swinton Insurance / Swinton Group by calling +44 333 130 4543 phone number

100%
Confidence score

Life Insurance Claims

More phone numbers

Swinton Insurance / Swinton Group emails

documents@swinton.co.uk

79%
Confidence score: 79%

Swinton Insurance / Swinton Group address

Embankment West Tower, 101 Cathedral Approach, Salford, England, Greater Manchester, M37FB, United Kingdom

Swinton Insurance / Swinton Group social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 23, 2024
View all Swinton Insurance / Swinton Group contacts