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Farm Bureau Financial Services [FBFS] Customer Service Phone, Email, Contacts

Farm Bureau Financial Services [FBFS]
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2.0 4 Complaints
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Farm Bureau Financial Services [FBFS] Complaints 4

ComplaintsBoard
P
10:20 am EDT

Farm Bureau Financial Services [FBFS] Paying a Claim for a Totaled Car

I have never been so disappointed in an insurance company before. Farm Bureau has totaled my car over three weeks ago and will not call me back to pay the claim. I have called Jason Kilsh several times and he has yet to call me back. He did tell a lady in the office he would get to it eventually. This has put me in a bind because I have not had a car for weeks. He also would not provide a rental and told me if I wanted one good luck finding one. I do not appreciate being treated this way considering it was their customer that hit me.

Desired outcome: Payment

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9:07 pm EDT

Farm Bureau Financial Services [FBFS] cancellations

I have been a member for over 28 yrs have had several accidents all for which claims like tornados rodents like armadillas wild hogs people running into me with no coverage never had a home claim which i pay over a 1000.00 q yr i have 4 cars 2 with claims listed 2 thats never had claim its why u pay insurance in may a tornado came through and totaled my daughters car 3 months i get a letter trying to cancel me i am seeking a attorney my name is Regina Quarles

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2:44 am EST

Farm Bureau Financial Services [FBFS] life insurance

I've got you all beat. My mom passed away Sept, 1 so I provide the company with the policy numbers which they claim are wrong. After filling out the claims forms and waiting several weeks FB claims we had the policy numbers right the 1st time and therefore we filed the wrong forms and had to start over. So it took over 6 weeks to collect benefits that should have taken about 1 week with snail mail. Then they got confused and sent me a letter that my brother died and wanted more forms filled out (he wasn't really dead.) Then they put my benefit into a checking account with a stated interest rate of 0.0075 compounded daily when in reality they pay 0.00075 and compound monthly. That's over $12, 000 they stole from me the 1st 2 weeks the money was invested with them. I go to the Iowa Insurance Division to file a complaint and see that they have already been fined $2, 500 by the state for lying about their interest rates. If the state has already taken disciplinary action and they continue doing it, then it's time to put someone in jail.

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Is Farm Bureau Financial Services [FBFS] Legit?

Farm Bureau Financial Services [FBFS] earns a trustworthiness rating of 94%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Farm Bureau Financial Services [FBFS] to be a trustworthy company. Although there's a 25% resolution rate for customer complaints, which deserves attention, Farm Bureau Financial Services [FBFS] is known for their high standards and safety. If you're thinking about dealing with Farm Bureau Financial Services [FBFS], it's wise to check how they handle complaints.

We found clear and detailed contact information for Farm Bureau Financial Services [FBFS]. The company provides a physical address, 8 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Farm Bureau Financial Services [FBFS] has registered the domain name for fbfs.com for more than one year, which may indicate stability and longevity.

Fbfs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fbfs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Fbfs.com you are considering visiting, which is associated with Farm Bureau Financial Services [FBFS], is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Farm Bureau Financial Services [FBFS] website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

ComplaintsBoard
C
2:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Farm Bureau Financial Services [FBFS] agent CHASE Lingemann

Chase Lingemann
Does not Do SERVICE. he neglects his clients. DOES not return his phone calls

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Overview of Farm Bureau Financial Services [FBFS] complaint handling

Farm Bureau Financial Services [FBFS] reviews first appeared on Complaints Board on Oct 13, 2009. The latest review Paying a Claim for a Totaled Car was posted on Jun 15, 2021. The latest complaint agent CHASE Lingemann was resolved on Oct 13, 2009. Farm Bureau Financial Services [FBFS] has an average consumer rating of 2 stars from 4 reviews. Farm Bureau Financial Services [FBFS] has resolved 1 complaints.
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  1. Farm Bureau Financial Services [FBFS] Contacts

  2. Farm Bureau Financial Services [FBFS] phone numbers
    +1 (515) 225-5400
    +1 (515) 225-5400
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    Corporate Office
    +1 (800) 814-5570
    +1 (800) 814-5570
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    Website Assistance
    +1 (785) 587-6011
    +1 (785) 587-6011
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    Home/Auto/Property
    +1 (515) 226-6253
    +1 (515) 226-6253
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    Health Insurance
    +1 (800) 247-4170
    +1 (800) 247-4170
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    Life / Annuity
    +1 (877) 860-2904
    +1 (877) 860-2904
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    Mutual Funds
    +1 (785) 587-6002
    +1 (785) 587-6002
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    AgMax & Commercial
    +1 (800) 526-7270
    +1 (800) 526-7270
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    AgMax & Commercial
    More phone numbers
  3. Farm Bureau Financial Services [FBFS] emails
  4. Farm Bureau Financial Services [FBFS] address
    5400 University Avenue, West Des Moines, Iowa, 50266, United States
  5. Farm Bureau Financial Services [FBFS] social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Farm Bureau Financial Services [FBFS] contacts
Farm Bureau Financial Services [FBFS] Category
Farm Bureau Financial Services [FBFS] is ranked 77 among 464 companies in the Insurance Services category

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