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Talecris Plasma review: Unlawful donor discrimination 7

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11:32 pm EDT
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Day 1(5/20/2011)- 1st time new donor attempt. Wearing black leather jacket; beard; glasses & shades(switched as appropriate); dress shirt; blue jeans; OeTZI sneakers; leather bicycle gloves( I took off once in-process) & a small sterling silver Thor's Hammer pendant hanging on a thin leather choker(necklace)(staff kept eyeing the Thor's Hammer pendant throughout the 5 hour visit)(possible discrimination of dress or/and Thor's Hammer pendant?). Compared to the big crowd of 'regulars' that came off the streets, I was dressed rather well, who all looked as if they were from the streets. As I should hope so as this outfit all together cost me around $1000.
Waited 3 hours(average for new donor) & was processed with 36 blood-plasma sample(medium-range) & 65 bloodpressure(medium-range). All perfectly acceptable. Now on to the Physical Exam.
There I went through the heartbeat process again. Went through their list of 'high-risk' questions- all of which I was non-applicable(clean background; clean record; no drugs; no 'hazardous' sexual or close contact(I'm a 26 yo. virgin); no time in other countries; no jail-time; no pyshciatric diagnosis; no physical diagnosis; no tattoos, piercings, or self-inflictions. Only thing I had was a 3rd degree burn scar from 1 yo. attempting to drink coffee. No grafting needed. 1 2hour ER session(concerning sunburn & allergic reactions) 1 yr. ago in the ARMY training base(before I quit it w/ signing a General Discharge); And a temporary 'red mark' on my neck from his manhandling my neck with his gloves during the physicial).
Then felt around on my abdomen, putting pressure down. I reported minor, focused, abdomen pain in 1 specific location when he applied pressure of his hand on my upper-abdomen. The medical physician denied me for that day due to the 'abdomen pain' & told me to come back & try again any other day but that day, w/o the abdomen 'pain' (3 on a scale from 1-10). Told if reported w/ 'abdomen pain' again would need full complete physicial exam w/ bio-readings & scans w/ my own physician to proceed further for donating plasma.

2nd attempt, new donor (5/21/2011)- Came in at opening for plasma donation. Wearing black leather jacket; beard; glasses; blue jeans; OeTZI sneakers; tie-dye t-shirt & Thor's Hammer necklace pendant.
Waited about 2 hours, had a brief physical exam to check for 'abdomen pain'. None. Must of been a temporary stress-related issue. Had the blood-sample taken again: 40 blood-plasma(med.-range) & 77 bloodpressure(med.-range). All perfectly acceptable. Now back to the Physical(again).
Everything checked out 'normal' is what I'm told, but am denied donation w/o a clean bill of health from a full, complete Psychiatric & Physical Exam from my primary physician(none currently as I am a poor college student who just came back to town in Fall '10), or 'Urgency Care' unit. And not accepting anything from ER. Am told that maybe this will help my 'thought-processes', and that there's statements written concerning me. Such as 'not recognizing the individual physician doing physical exam from previous day' (BS, & if this came up no one even asked); my 'blood-pressure'(he didn't bother even justifying this one); & suspecting I'm consciously 'faking my knee jerk reactions'(BS)- though was told having 'normal' reaction time. Was told- emphasis on my written note from my primary physician resulting of my future psychiatric/physical exams should emphasize my psychiatric, physical health & drug background. WTF? Though I am the epitome of health(minus the allergy to silvadene & mold).
From the unprofessional behavior, I highly doubt this screening procedure is for everyone. In fact, my impression of them now is very shifty. The only reason I wasted 5hours on Friday & 4 hours on Saturday was because of the assurity of my clean bill of health & blood. It should of been so easy. So what went wrong & why'd I come out as the 'mentally disturbed' & potential 'drug-user' w/ 'mal-adjusted health'?

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The complaint has been investigated and resolved to the customer’s satisfaction.

7 comments
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Civildisorder
Salem, US
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Jul 22, 2013 6:52 pm EDT

I have gone to that salem location 3 times now, each time being sent away because they say they are too busy, but unlike the eugene location, they don't make appointments. I have never seen employees make up so many reasons not to do their jobs. Today, my wife and I waited for 6 hours, to be seen as new patients, only to be sent away, and that was after 4 other new patients walked out. It really is just the salem location having no accountability to do their jog; if they employees on eugene knew how hard they were working, compared to how hard the salem location is trying not to work, I'm sure things would change; unfortunately, even the managers at the salem location, clearly are trying to do as little work as possible.

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amylee4
Salem, US
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Sep 05, 2014 12:17 pm EDT

Wow you sound so stupid. I doubt what you're saying is valid. You probably didn't get to donate because quite frankly you sound very rude.

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D S
US
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May 14, 2019 3:10 am EDT
Replying to comment of amylee4

I believe what she says. I tried 3 times to donate for 1st time .I'm healthy, no drugs, they tell me same thing.

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Jesus donates plasma
Salem, US
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Nov 26, 2014 11:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

They will gang up on you and will harm you. They go in corners and make jokes they call out your pesonal information from 3-4 beds away. But they are stupid.. call corporate and do not be rude. They will get them. Request everything you say to corporate be forwarded to a regional manager off site. Salem telacris is very discriminating and even if your extremely polite they will just make something up. Unfortunately if you live in this area its the only site for 50 miles.

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GFeather
Native American, US
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Mar 22, 2021 8:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

So i went to the there to donate today, first time donor. I arrive at scheduled time, wait an hour, sent away and told to come back an hour and half later, sit for another 40 minutes, they take all my info and then tell me since i live more than 50 miles away, i cant donate. I have never been disrepected and treated like this my whole life, very unprofessional place!

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Londeb
San Antonio, US
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Feb 18, 2022 2:46 pm EST

Me and my wife have been donateing here for 15 years we first started in corpus Christi tx then we moved to San Antonio tx and ever since we started here it been nothing but problems these workers are mental un stable and cause problem for couples who try to donate there one employee who does not stay w away from my property she try to open my door to my car and me and my wife are the one who got in trouble I had told the manegers and they never did any thing about it I told the the Fda about this they came and had a talk with this company things just got wores they dont do any thing to the one who are cauesing the problem

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Maryjay
Milwaukee, US
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Oct 31, 2022 5:12 am EDT

They are truly unprofessional, devious careless and uncaring forgetful and unapoligeinic when they're souly in the wrong especially when you're payout . doesn't get loaded on your card till two days. after you've donated.and you get dnr for 30 days which turned into 60 cause they did not log you iñ they failed to document you're visit your donation or your payout.who gets punished for their mishaps you with a capital Y. Maryjay Milwaukee

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