Menu
For Business Write a review File a complaint
Talkdesk Customer Service Phone, Email, Contacts

Talkdesk
Reviews and Complaints

www.talkdesk.com

Learn how the rating is calculated

4.5 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Talkdesk Reviews 2

ComplaintsBoard
E
12:00 am EDT

Talkdesk Empowering Customer Service with Talkdesk: A Reliable Solution for Your Business

As someone deeply invested in providing exceptional customer service, I understand the importance of having reliable tools at your disposal. Talkdesk has proven to be a game-changer for businesses like yours, offering a cloud contact center platform that is both trusted and innovative. The seamless integration with third-party applications has made it effortless for customer support teams to handle calls efficiently, ensuring a smooth transition between ticketing and accounting systems. The user-friendly interface, coupled with its compatibility with Chrome, enhances the overall experience, making it a preferred choice for many industries. Talkdesk's commitment to improving call quality and providing excellent customer outreach capabilities sets it apart in the market. With features like integrating with Salesforce and offering competitive pricing, Talkdesk stands out as a cost-effective solution tailored to meet the specific needs of businesses. If you are looking to enhance your customer service operations and streamline your call center activities, Talkdesk is a reliable partner that can help you achieve your goals effectively.

Read full review of Talkdesk
Hide full review
  1. Pros
  1. Cons
    1. Higher cost compared to competitors
    2. Complexity in advanced feature setup
    3. Limited customization for smaller businesses
    4. Occasional integration issues with third-party apps

Talkdesk Complaints 0

Looks like Talkdesk has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Talkdesk, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Talkdesk Legit?

Talkdesk earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Talkdesk stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Talkdesk's reputation as a trustworthy leader in their field. Customers can rely on Talkdesk's services, assured they're dealing with a highly reputable and fully legitimate company.

Talkdesk has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for talkdesk.com can be seen as a positive aspect for Talkdesk as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Talkdesk's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Talkdesk.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Talkdesk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Talkdesk and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Talkdesk

Screenshot Talkdesk
Talkdesk offers cloud-based call center software solutions designed to improve customer service interactions. Their platform integrates with various business tools, providing features like intelligent routing, real-time analytics, and automation capabilities to streamline communication processes.
How to file a complaint about Talkdesk?

Here is a guide on how to file a complaint against Talkdesk on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Talkdesk in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Talkdesk. Include key areas of concern, relevant transactions, steps taken to resolve the issue, the company's response, personal impact, and nature of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents that can validate your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Talkdesk on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
1.8
860 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Talkdesk Contacts

  2. Talkdesk emails
  3. Talkdesk address
    201 Spear Street, Suite 1100, San Francisco, California, 94105, United States
  4. Talkdesk social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.