TCL review: TV / roku

TCL TV 

What placement of the TCL TV antenna you put on the wall is the issue?  TCL  does not stand behind the product and doesn't care about the customers.

3 new antennas don't work on this TCL TV. I moved the TCL TV around the room like you asked but it doesn't work.  Took the 3 antennas to my Toshiba in my bedroom 3 antennas with no problems worked with the TOSHIBA... Took the 3 antennas back to the TCL TV in the living room and tried again. TCL TV  didn't work. Taking the TCL TV to the bedroom with 3 antennas again has the same issues.  Moving Toshiba into the living room with 3 antennas worked fine. Contacted TCL TV on September 5, 2023, to start this process. They contacted me by the engineering department through email and asked several questions about videos to clarify the issues about sending more videos issues.  Your company contacted me about an appointment, I asked about the COVID-19 policy and was told they had in place masks and gloves. shoes cover they would follow company policy. NO MASK, SHOE COVERS, GLOVES! Came out September 28.2023 the 2 technicians had no policy in place. . The technician changed out the component in the TCL TV he turned on, handed me the controller, and said I needed to reprogram the TCL TV for he did a factory reset back to factory new.  After leaving my home a few minutes later, I called the Technician on the phone at [protected] to let him know TCL TV was not working. It's doing the same thing. I was told to call TCL again. Call TCL TV after waiting a few weeks hoping it will clear up. I contacted TCL TV on October 4, 2023, about issues. On October 10, 2023, 3 other pictures were sent on 1 video. October 12, 2023 video as requested. (4) videos as sent in. October 12, 2023, sent attachment (2) pictures of antennas if they look they will see 2 new antennas. I've used it for these issues.    On October 13, 2023, I sent a picture of another antenna. It's a stand-up antenna purchased (2) different from Amazon. Purchase on from Best Buys Purchase (2).   Purchase) 1) from Walmart. October 14, 2023 (4) videos. October 15, 2023  (4) sent a video. October 21, 2023, sent (1). October 22, 2023, sent (9) videosOctober 23, 2023, sent (4) videos. October (2) videos. October 25, 2023 (2 videos. October 26, 2023 (1) videos. October 28, 2023 (2) videos. October 29, 2023 (9) videos sent with the help of Best Buys from Google Drive. I took my Toshiba and took up (3) different antennas. Toshiba worked just fine. Connecting  (3) different antennas to TCL TV did not work, see I've moved TCL TV all around and still have the same issues. You can't tell me It's a program with (3) new antennas. It's something with the TCL TV. You had a (technician) come out to change the factory that didn't work. You had me reset the TV and still have the same issues.

You have me running, sending pictures and emails over and over again. It's funny warranty runs out on January 07, 2024