The Fireplace Guy’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their installations and services.
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The Fireplace Guy came to my house to fix my gas fireplace on 4/29
The Fireplace Guy came to my house to fix my gas fireplace on 4/29. He charged me $175.00 for parts. He left the fireplace in pieces and said he would return when he had the part. The charge went through on my card the following day 4/30. I never heard from him again, I called several times but he would not return my voice messages. I thought he had gone out of business, moved out-of-state or passed as it was during the hight of the pandemic. However, today 8/18/2022 my wife saw a truck on Northern Lights Blvd. with his name plastered all over it, she managed to asked him why he never came back at a red light. He stated, it wasn't him. She gave him the address and he denied ever being in my home. Upon arriving home we confirmed that the charge 4/30 was in fact from The Fireplace Guy. This is when it became clear to me that he took my money with no intention of returning.
Is The Fireplace Guy Legit?
The Fireplace Guy earns a trustworthiness rating of 78%
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About The Fireplace Guy
The company is committed to providing their clients with the best possible fireplace solutions that meet their unique needs and preferences. They have a team of highly skilled and experienced professionals who are dedicated to ensuring that every project is completed to the highest standards.
Whether you need a new fireplace installed, an existing one repaired, or regular maintenance services, The Fireplace Guy has got you covered. They use only the best quality materials and equipment to ensure that every project is completed to the highest standards.
One of the things that set The Fireplace Guy apart from other companies in the industry is their commitment to customer satisfaction. They understand that every client has unique needs and preferences, and they work closely with them to ensure that their expectations are met or exceeded.
In addition to their exceptional services, The Fireplace Guy also offers competitive pricing, making their services accessible to everyone. They also provide free consultations and estimates, allowing clients to make informed decisions about their fireplace needs.
Overall, The Fireplace Guy is a reliable and trustworthy company that provides exceptional fireplace installation, repair, and maintenance services. With their commitment to customer satisfaction, competitive pricing, and exceptional services, they are the go-to company for all your fireplace needs.
Overview of The Fireplace Guy complaint handling
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The Fireplace Guy Contacts
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The Fireplace Guy phone numbers+1 (907) 222-3473+1 (907) 222-3473Click up if you have successfully reached The Fireplace Guy by calling +1 (907) 222-3473 phone number 0 0 users reported that they have successfully reached The Fireplace Guy by calling +1 (907) 222-3473 phone number Click down if you have unsuccessfully reached The Fireplace Guy by calling +1 (907) 222-3473 phone number 0 0 users reported that they have UNsuccessfully reached The Fireplace Guy by calling +1 (907) 222-3473 phone number
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The Fireplace Guy social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024 - View all The Fireplace Guy contacts
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