Thom McAn Shoes reviews and complaints

I have a pair of Thom McCan shoes that were hardly worn, look like new, barely a scuff mark on the soles. I pulled them out of the closet to find that the soles have disintegrated. Chunks are falling off, and I can put my finger right through the sole. I was not able to find a way to contact Thom McCan directly about this problem, need your assistance.

just so that folks know the history - and that the Thom McAn they knew before hasn't existed since 1992-
Thom McAn is a brand of shoes and was formerly a retail chain. It is currently sold in Kmart and Sears stores. It consists of leather dress, casual, and athletic shoes (under its Tm Sport label). Until the 1990s, Thom McAn had hundreds of retail stores in the US, and was one of the oldest and best known shoe retailers in the country. As of late 2008 the brand was now controlled by Sears Brands, LLC.
History[edit]
Ward Melville created the Thom McAn brand with J. Franklin McElwain, a New Hampshire shoe manufacturer. The name was inspired by a Scottish golfer named Thomas McCann. The first Thom McAn retail store opened in New York in 1922, selling a few simple styles at a low fixed price. Within five years, 300 stores were open, and by 1939 there were over 650 stores.[1]

In 1952 the Melville Corporation acquired the 151-outlet Miles Shoes chain; by 1955, the company operated 850 stores and 12 factories. In 1960, Melville created Meldisco, which was dedicated to leasing and supplying family shoe departments in self-service discount department stores. By the end of the 1960s, Melville was the largest American shoe retailer, operating 1, 400 stores.[1]

By the 1980s, Melville was still the largest footwear retailer in the U.S., but the company had diversified to add such chains as Chess King, Foxmoor and CVS Pharmacy. It began to phase out six of its seven footwear factories in 1983, and in 1985 it closed 72 Thom McAn outlets. In 1988 it purchased the athletic shoe chain FootAction.[1]

In 1992, Thom McAn was down to 730 outlets, and Melville announced that it would close 350 of them. [2] In 1996, Melville closed the remaining Thom McAn outlets, converting approximately 100 of the locations to the Footaction USA format. As Melville divested its operations in order to focus on CVS, the remaining footwear operations including Meldisco were spun off into a new company, Footstar.[3]

With the closure of the retail outlets, Thom McAn shoes began appearing in Kmart stores, through the footwear departments operated by Meldisco.[4] In 2003, Footstar began selling Thom McAn in 1, 500 Walmart stores.[5]

In 2005, Kmart owner Sears Holdings reached an agreement with Footstar – which by then was in bankruptcy and consisted almost entirely of the Meldisco-operated footwear departments inside Kmart stores – to let Footstar run the shoe departments through 2008, after which Sears would purchase the remaining inventory at book value.[6] In April 2008, Sears Holdings agreed to obtain Footstar's intellectual property as well, including the Thom McAn brand name.[7]
source: https://en.wikipedia.org/wiki/Thom_McAn

I've worn their leather womens loafers for a number of years with good results however recently found out the leather ones I like are no longer available except in a 'fake leather' upper - I hesitate to buy them for a number of reasons - if you check both your Sears store and Kmart (owned by Sears for a number of years now) many of the Thom McAn shoes are now synthetic - not leather as they use to be - and yes, made in china - many of the original styles are now available on eBay which should tell everyone something - and as of the last month or so Sears stock has been again dropping folk should expect more if not all Sears and Kmart stores closing - think we can say goodbye to a long time brand that truly doesn't exist as it was in the past - sigh

I purchased a pair of boat shoes from Sears. Typically, i try and avoid as best able, made in China die to poor quality. Disappointed again. Wore the shoes less than a dozen times, and already coming apart at the soles. Hope the short sighted l'smart' leaders of the company enjoy their short term profits en route to driving another at one time trusted name brand into the ground. Never again.

I would like to know if you are still making the Women's Gywn2 Black Leather buckle mocasin wide width size 91/2 or 10 (#01027)? Please let me know because I love these shoes as I have a significant back problem and they work best for me. When I go onto the Sears and KMart websites it states that these shoes are temporarily out of stock. Thanks Diane Marcoe (dianemarcoe@yahoo.com)

I purchased two pairs of sandals identical one in brown and one in black. I was unable to wear them for longer thatn 45 minutes before my feet swelled up and were hurting from the hard straps pinching my feet I paid $24. each for them and was unable to return them to KMart because I purchased them a while ago, even though I only wore one pair because they hurt my feet too much. They are sitting in the closet now and cannot be worn.

I would like to return them to you for a refund of $48. Here is the information:
Willa #50077 Brown Size 8
Willa #(no box) but number should be close to above number..Black Size 8

Thank you and looking forward to hearing from you soon
E. Alba

My grandaughters shoes fell apart, the sole came off completely, the first day she wore them. i am very angry!

Recently purchased a pair of Thom McAn men's shoes to wear occasionally whenever I wear shorts. The Description Item # 06737517000P Model # [protected]. Just recently the soles are separating from the shoe. It appears whatever bonding material they are using in China does not have the same similar physical and chemical characteristics as the good ole US type sealant. Really disappointed in the quality of this product. One would think you could get more than one season of wear from a summer shoe.