Thomas Restoration’s earns a 2.3-star rating from 3 reviews, showing that the majority of customers are somewhat dissatisfied with restoration services.
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Thomas Restoration is like the bomb at fixing water damage
Thomas Restoration is like the bomb at fixing water damage. They treated us like fam and got our place looking fresh again. I def recommend using them!
No stars for Thomas Restoration
No stars for Thomas Restoration. Terrible experience, don't recommend. They seemed like they were trying to scam me out of money. My laundry room flooded and water spilled from the 2nd floor to the 1st floor. I called them on July 3rd, a four-day weekend, and they arrived that evening. They used their moisture sensor and said it just needed to dry out. I told them I didn't know who my homeowner insurance was but I got it through KB Home. I said I would use my insurance but had to wait until Tuesday to find out who I was insured with. They said I had to sign a cash deal contract for *** dollars to leave their equipment. They said it would be voided once I got my insurance information. They kept saying it didn't look bad and I wouldn't need to use my insurance. On Sunday, they came back and said it would be dry in one more day. They kept telling me not to use my insurance and that I'd pay more out of pocket if I did. I called another company for a second opinion on Monday. They said Thomas Restoration was using the wrong size air movers and recommended removing the tile and baseboards. They found out who my insurance was and I started a claim. I told Thomas Restoration I no longer wanted to do business with them. They said I owed them *** dollars. I gave their supervisor my insurance information. Two months later, I got a letter from a collection group saying I owed them over *** dollars. I called their supervisor and they said they couldn't reach my insurance agent, which was a lie. My insurance agent asked for an itemized invoice and they couldn't produce any documents.
Thomas Restoration Complaints 1
On the 4th of April , I got a bill for $900 from Thomas Restoration
On the 4th of April , I got a bill for $900 from Thomas Restoration. They told us that our home insurance would cover all the costs and damages. However, we feel like they didn't do anything for us. They left humidifiers in our home for two days without telling us that they would charge us for it. Thomas Restoration assured us that we shouldn't worry about any charges and that they would take care of everything. They even said that they would get the charges covered by our home insurance. We signed some documents while we were distressed and confused, not knowing that all the information they gave us was false. They kept telling us that they would take care of everything, but all they did was leave some humidifiers in our home. We feel like they overcharged us and took advantage of us. Please help us resolve this matter. We tried calling the owner, but he didn't want to help us. He said that we were lucky that they didn't charge us more.
Is Thomas Restoration Legit?
Thomas Restoration earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Thomas Restoration has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for thomas-restoration.com can be seen as a positive aspect for Thomas Restoration as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Thomas Restoration's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Thomas-restoration.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Thomas-restoration.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Thomas-restoration.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The thomas-restoration.com may offer a niche product or service that is only of interest to a smaller audience.
- Thomas Restoration protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Thomas Restoration
One of the key strengths of Thomas Restoration is their team of highly skilled and experienced professionals who are dedicated to providing the best possible service to their clients. The team comprises of experts in various fields, including restoration, construction, and project management, who work together to ensure that every project is completed to the highest standards.
The company offers a wide range of restoration services, including fire damage restoration, water damage restoration, mold remediation, and storm damage restoration. They use the latest technology and equipment to ensure that every project is completed efficiently and effectively, with minimal disruption to the client's daily routine.
Thomas Restoration is committed to providing exceptional customer service, and they work closely with their clients to ensure that their needs are met. They offer personalized services tailored to the specific needs of each client, and they are always available to answer any questions or concerns that their clients may have.
In addition to their restoration services, Thomas Restoration also offers construction services, including remodeling, renovation, and new construction. They have a team of experienced contractors who are dedicated to delivering high-quality workmanship and exceptional results.
Overall, Thomas Restoration is a trusted and reliable company that provides top-notch restoration and construction services to clients across the United States. With their team of experts, commitment to customer service, and dedication to excellence, they are the go-to company for all restoration and construction needs.
Overview of Thomas Restoration complaint handling
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Thomas Restoration Contacts
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Thomas Restoration phone numbers+1 (480) 364-3632+1 (480) 364-3632Click up if you have successfully reached Thomas Restoration by calling +1 (480) 364-3632 phone number 0 0 users reported that they have successfully reached Thomas Restoration by calling +1 (480) 364-3632 phone number Click down if you have unsuccessfully reached Thomas Restoration by calling +1 (480) 364-3632 phone number 0 0 users reported that they have UNsuccessfully reached Thomas Restoration by calling +1 (480) 364-3632 phone number
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Thomas Restoration emailsoffice@thomas-restoration.com80%Confidence score: 80%zach@thomas-restoration.com60%Confidence score: 60%
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Thomas Restoration social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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