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CB Internet and Software Thomasnet.com Run; don't walk away from Thomas Net
Thomasnet.com

Thomasnet.com review: Run; don't walk away from Thomas Net 10

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Author of the review
11:37 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Do not waste your time or money advertising on this website. The sales reps tell tall tales about what great new business you are going to get by advertising on their site. What they don't tell you is that the salespeople are all independent contractors that work on straight commission. They make big promises but deliver very little in the way of ROI. I tracked the traffic I received from Thomas Net and counted less than 50 visits a month. Based on the amount they charged me each month I paid the equivalent of $13.50 per visit. That's more than ten times my cost on Google Adwords. More importantly there were zero conversions on any of these visits. That means zero revenue generated. The biggest impact that advertising on Thomas net got us was lots of emails from China, India, Indonesia and Pakistan that were looking to sell us stuff. And the best for last. When I tried to get some kind of adjustment from Thomas net on our agreement (because it wasn't working) they sent me out to collection.

Run; don't walk away from Thomas Net.

10 comments
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Hozzmaate
US
Aug 09, 2011 7:32 pm EDT

In my opinion this site is very overrated. I don't feel that it's anything more than a glorified version of those stone-aged green books that collect dust on the bookshelf. Try Google folks, or other sites that offer similar capability with much more bang for the buck.

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Goblare
US
Oct 05, 2011 7:21 pm EDT

Sales force not knowledgeable and the management that "oversees" them seems out of touch with real internet business. Some nice people answer phones there but a poorly run organization based on my expectations of what was sold to me.

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Rondone
US
Jan 22, 2013 12:34 pm EST

Thomasnet.com scammed with me with their SEO packages. I believed that my rankings were going to improve and also my alexa rank but this never happened.

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Ralph Cartier
US
Jan 22, 2013 9:37 pm EST

Thomas Register Thomas Net is the dumbest thing I ever got involved with.
6000 to 10000 a year for 20 years. The last 7 years we got not 1 new client.
Creative salesmen with a good line of crap and empty promises.
The company was only effective before the internet became popular.
I feel like I have been victomized. Thomas Publishing should be ashamed
The reps sale us something then they run and hide. They know its all a crock
Dont let it happem to your business

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Baffet
US
Jan 23, 2013 12:16 pm EST

They are unprofessional people and they do not care about their customers. I got ripped off by thomasnet that don`t know what they are doing.

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Virike
US
Jan 23, 2013 12:17 pm EST

Total scam! Do NOT use their service! This company is a rip off, once they have your money you will never hear from them again despite their satisfaction guaranteed or refund policy. Yep, another complain to my credit card company for refund for Thomasnet!

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Pilume
US
Jan 28, 2013 1:01 pm EST

After first week no stats. I wrote and ask him about the stats and didn't receive an answer for days, even my followup email went unanswered.

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Gabile
US
Feb 06, 2013 12:08 pm EST

After receiving my credit card account, I looked up the information. I had "canceled the account in a phone call about a week after applying to the account that was supposed to send me websites. Today I called Thomasnet and voice system said to call back later. I want to cancel and get out of this mess.

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Rikkose
US
Feb 06, 2013 12:09 pm EST

After first week no stats. I wrote and ask him about the stats and didn't receive an answer for days, even my follow up email went unanswered.

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ThomasNet
New York, US
Feb 06, 2013 4:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi, my name is Brendan - I work at ThomasNet. I would happy to help you resolve this issue - please email the details to boconnnell at thomasnet.com.