TIAA Adminstration review: Annuity/IRa/?

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TIIA

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Annuity/IRa/?

Product/Service I’m complaining about...

Judith Gaarder is a TIAA Member, as near as we can ascertain as an individual and as the Trustee of the Gaarder Family Trust. Judith is 90 and lives in assisted living. She receives a monthly distribution. Kim Hoppie is the Durable Power of Attorney. That document was mailed to TIAA in Charleston along with the TIAA Notarized confirmation the Kim is the DPA, delivered approximately 4-6 months ago. Since then Judith and Kim have been seeking a statement of her account. We have no idea if the account has a cash balance and how much. Or, is it an annuity that operates like Social Security. If the latter, we cannot get a gross distribution amount before deductions. Roughly 6 lengthy calls with the TIAA customer service representatives have provided ZERO answers.

We are at [protected], [protected],

Judith Gaarder c/o Kim Hoppie

P. O. Box 1115

Boise, Idaho 83701

Please provide as much information as possible...868 / min 350ch

Answers to our questions; account and and/or gross distribution amount/actual current statements.

Desired outcome (optional)

United States

P. O. Box 1115Boise Idaho 83701

Address of the company (optional)

Boise, Idaho 83701

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