Timbl
Reviews and Complaints

I am extremely disappointed with the service provided by Timbl (timbl.co.in). I wish I could give them a 0-star rating. The customer service agents are appalling and lack basic knowledge about WiFi and broadband. Every time I call them, they assure me that they will raise a ticket, but no one ever gets back to me. It's a nightmare dealing with them.

To make matters worse, I am paying for a 50 Mbps unlimited plan, but they are only providing me with 10 Mbps. This is a clear case of scamming their customers. I am unable to work from home due to this poor service, and it's causing me mental harassment.

If my issue is not resolved ASAP, I will be filing a legal complaint with the Telecom Regulatory Authorities of India. It's unacceptable to provide such poor service to paying customers.

I urge everyone to stay away from Timbl (timbl.co.in) and find a better service provider. It's not worth the mental stress and frustration dealing with them. My customer ID is *** and I hope this review serves as a warning to others.

I recently had an experience with Timbl (timbl.co.in) and it was the worst experience I've ever had with a wifi company. They don't seem to understand that if a person is not using wifi and not getting recharged, it's probably because the customer is not at home. Despite confirming multiple times when I would be back, they continued to ask me the same question every time I called. It was frustrating to say the least.

Their customer service was also a nightmare. If you call their care number, they just raise a ticket and tell you that someone will call you back. But then, they keep calling you again and again, asking the same questions and not providing any solutions. It's like they're intentionally trying to mentally torture their customers.

I mean, seriously, what's the point of asking the same question over and over again? And don't even get me started on the daily tamasha of asking for the date. It's just ridiculous.

Overall, I would not recommend Timbl to anyone. Their customer service is terrible and they seem to have no understanding of basic customer needs. Save yourself the headache and go with a different wifi provider.

I recently had an experience with Timbl Broadband and I must say, it was not a pleasant one. I made the mistake of paying 6 months in advance and now I am stuck with their terrible service. When I tried to cancel and get a refund, they refused to give me my money back. It's frustrating to say the least.

To make matters worse, I have been without internet for the past 3 days. This has caused me to lose out on thousands of rupees and I have even missed some important college classes. It's unacceptable that a company can provide such poor service and not take responsibility for their actions.

If you're looking for a reliable broadband connection, I suggest you stay away from Timbl. Their network is the worst I have ever experienced. It's slow, unreliable and just plain useless. I would recommend paying a little extra and going with Airtel Fibre or Jio instead.

In conclusion, if you don't want to waste your time and money, avoid Timbl Broadband at all costs. Their customer service is terrible and their network is even worse. Don't make the same mistake I did.

I recently signed up for Timbl's internet service and I must say, I am not impressed. During this lockdown period, they have restricted their speed, which is quite frustrating. I paid for a 50 mbps plan, but they only provide speed up to 30 mbps. When I contacted their customer care, they informed me that the speed restriction will continue until the end of the lockdown, which is probably the whole month of May. This is not something they disclosed when I was purchasing the connection, which is quite dishonest.

I would advise anyone looking for an internet service provider to avoid Timbl. Other companies such as Jio, Airtel, and BSNL Fiber have not only increased their FUP data but also maintained their speed during the lockdown to allow people to work from home. In my 7 days of having the connection, I have faced downtime every single day, which is quite frustrating.

I would recommend choosing any other company but not Timbl. They are the most unprofessional and unethical company I have ever dealt with. They are running a fraud and are not transparent with their customers. I would advise you to go at your own risk if you choose to use their services.

I recently had a terrible experience with Timbl Broadband (timbl.co.in) and I would caution everyone against purchasing their services. Despite paying for 6 months in advance, I was unable to change my connection and the company refused to refund my money. The only option left for me was to file a consumer case, which I will be doing in the coming days.

If you don't mind begging in front of customer care and sacrificing your self-respect, then Timbl Broadband might be for you. However, if you value your time and money, I would suggest paying a little extra for a better broadband service. I have suffered a loss of thousands of rupees and have been unable to attend my college classes for the past 3 days due to the poor quality of Timbl's network.

In my opinion, Timbl Broadband is the worst and most useless network I have ever used. I would recommend paying an extra 50 rupees and using Airtel Fibre or Jio instead. Don't waste your money on this cheap, low-quality, third-grade network.

I had a real emergency, I needed broadband installed pronto and Timbl (timbl.co.in) was the only provider who promised to get it done the same day. Vinay Kumar, the Area Manager in Faridabad, was the man who made the commitment and I was impressed with his can-do attitude. He and his team were on the ball, they followed up with me many times and provided top-notch service. I was really happy with the way things were going until I made the payment. That's when everything went south. Suddenly, they stopped picking up my calls and responding to my messages. I was left high and dry, feeling like I had been taken for a ride.

To make matters worse, when I did manage to get through to Vinay, he gave me some lame excuse about getting it done and then started acting all unprofessional. I couldn't believe it! This is not the kind of behavior I expect from a company that I am paying good money to. I mean, come on, Timbl, what gives? You can't just take my money and then disappear into thin air. That's not how you build a loyal customer base.

I'm really disappointed with the way things turned out and I feel like I've been ripped off. Deepak Singhal, if you're reading this, you need to get your act together. Your company's reputation is on the line and you can't afford to let it slide. This kind of behavior needs to be called out and exposed for what it is. I'm going to make sure that everyone knows about the kind of service they can expect from Timbl. I'm going to post this on social media and make sure that people are aware of what they're getting into when they sign up with this provider.

I've been using different internet service providers for quite some time now, and I must say that Timbl is the worst of them all. They don't have any ethics, and their team, including sales, customer service, and installation, are a bunch of slimy liars.

When I agreed to get their connection and made the payment, a nameless sales guy called and texted me from a number that ended with 450. However, after I made the payment, he didn't pick up any of my calls, nor did he respond to any of my messages.

I called their customer service, but they had no clue or record of my payment. Their response was, "Sir, aapko zyada dikkat hai to app email karlo, mai aut baat nahi kar sakti," said by Kiran, their customer service agent. Apparently, there are no supervisors in Timbl, as informed by Kiran.

No one from Timbl called me, and nothing came from their installation team either. Please don't take their services unless you want to get mentally harassed by their employees while the management doesn't care at all.

With this attitude, they will run out of business very soon. I'm eagerly waiting for Jio Fiber to replace Timbl.

I have to admit, TIMBL is not my favorite internet service provider. I am writing this review for the second time because I want to share my personal experience with using it. To be honest, I am not impressed.

One of the biggest issues I face with TIMBL is connectivity. Every single day, after 2-3 hours of use, my wifi shows that it has no access to the internet. This is frustrating and inconvenient, to say the least. I am just fed up with it.

The customer care of TIMBL claims to be available 24x7, but in reality, it seems like they are only theoretically available. Even when I call them at 7 in the morning, all I get is endless music that eventually puts me to sleep. And if they do pick up my call, the only answer I get is that they are working on the issue and that it will be solved "ASAP". They never give me any time frame within which the problem is expected to be solved. This is highly pathetic service and I don't understand why TIMBL customer care keeps giving fake hope to customers and making fools out of them.

On top of the connectivity issue, I also have to deal with low browsing and download speeds. This means that I have to call TIMBL numerous times every day, which is a huge waste of time and energy. I am really, really fed up with this.

Overall, I would not recommend TIMBL to anyone. If you are looking for a reliable internet service provider, look elsewhere. Trust me, you will save yourself a lot of frustration and headaches.

My customer care ID is ***.

I have to say, I have never experienced such kind of worst service in my entire life. I recently had a terrible experience with Timbl (timbl.co.in) and I feel like I need to share it with everyone. After 50 days of disconnection and continuous call two three times a day, after writing 5 emails daily from a week, they finally agree to return my security amount but they still not taking the responsibility of their bad services, they simply say out team are not aware of our policies... I wasted my time, mental peace and money by taking Timbl connection, after taking Fiber connection from Timbl I recharged my phone to use internet for my live classes. I missed some of my classes too, But simply Timbl dont care of their costomers issues, they simply said the same scripted line " We apologize for the inconvenience you faced" thats it... And they are not going to refund the amount which you have in your Timbl Account, because of there so called policy.

I was not aware that small companies like Timbl's have policies too... Funny. They have policies but there employes are not aware of that... "Might field guys will not aware, same has already been discussed with you on yesterday" by Timbl Sr. Executive. I never faced this type bad experience in my entire life from anyone.

I request everyone to not waste there money, time, and most importantly peace of mind on timbl. I called them more than 100 times but every no one actually solved any of complains on time. They simply blame on others, like my field area agent or other competition Internet Service Provider for their faults. It's frustrating to deal with such a company that doesn't care about their customers.

In conclusion, Timbl is the worst internet service provider ever. I'm not going to suggest anyone about timbl. It's better to go with a reliable and trustworthy internet service provider.

I am extremely disappointed with the service provided by Timbl (timbl.co.in). Their customer support staff is extremely lazy and rude. I had to face a lot of trouble while trying to discontinue my service with them. I called them on 3rd May to discontinue my service as my parents were showing COVID symptoms and I had to move back. I requested them to pick up the router by Thursday, which was the fourth day. They confirmed that they would discontinue the service and pick up the router by Thursday noon and closed the ticket as resolved. However, on Thursday, no one showed up to pick up the router. When I called them, they raised a new ticket and said that no one could come but someone would definitely call. I repeatedly requested them to send someone to pick up the router as I didn't know anyone in the area and couldn't just leave it. But they showed no empathy towards my situation.

I left on Friday, but I received no calls from the company. On Saturday, I received a call from a female employee who asked me where I had relocated. I calmly told her that I had repeatedly told the same thing to four different people. She said that she didn't see it in the system. I was shocked that their support staff did not update the system correctly. She was so adamant in knowing the state in Punjab where I relocated that she started saying it's COVID so understand. That really irked me, and I told her that my parents have COVID, and I have told their support staff the same repeatedly. She still continued to harass me and hung up on me, saying she would discontinue. Then I received a message that the ticket was resolved. The connection, which was confirmed to be discontinued by Thursday, finally discontinued on Saturday, of which I am not sure as I have moved back to Chandigarh from Gurgaon.

Their support staff is the most rude and unprofessional I have ever encountered. They don't care about their customers' problems and just want their salary without doing any work. I don't know who will come and when to pick up the router from my Gurgaon place. I was in Sushant Lok block C, and they have a small office two roads down, but they didn't want to ask someone from there to pick it up and update the system. I would not recommend Timbl to anyone. They have frequent disconnections and incapable support staff. It's better to go for other providers like Airtel and Jio, even though they are expensive, they have better support staff.

I gotta say, Timbl is not the best internet provider out there. My connection has been down for three whole days and I've been calling their customer care like crazy, but they ain't giving me any updates. I even tried to talk to their big shot, Deepak Singhal, but he don't seem to care about us customers. It's frustrating, man.

I mean, I get it. Sometimes things go wrong and there are technical difficulties. But the least they could do is keep us in the loop, you know? It's like they don't even care about our business.

Honestly, I'm thinking of just using my mobile hotspot instead of relying on Timbl. It's a shame, really. I had high hopes for them, but they let me down.

I've been having a lot of trouble with my internet connection lately. It's been down for the past two days and I haven't been able to get in touch with anyone from Timbl to help me out. I've tried calling customer care multiple times, but no one seems to be picking up the phone. All they've done is generate complaint tickets, but no one has actually come out to fix the problem.

This isn't the first time I've had issues with Timbl's service either. I've been experiencing problems for the past month and every time I call, they just raise another ticket and nothing gets resolved. It's been really frustrating and I would definitely give them a negative rating if I had the option.

Overall, I'm really disappointed with the lack of support from both the technician and sales teams. It's clear that they don't care about their customers and are more interested in generating tickets than actually fixing problems. I would not recommend Timbl to anyone looking for reliable internet service.

This internet provider, Timbl, is not good at all. They promised me a certain speed, but I never get it. I complained about slow browsing on January 18th, but they still haven't fixed it. I made a big mistake by buying a 3-month pack in advance, so now I'm stuck with their terrible service. I wouldn't even recommend this provider to my enemies.

Timbl is not a good broadband connection at all. The internet is really bad and the service is just terrible. Every month, there are at least 6-10 times when something goes wrong with their fiber lines or the server. To fix these issues, they take a minimum of 2-3 days and sometimes it can even go on for weeks. It's really disappointing and frustrating. I wouldn't recommend Timbl to anyone.

Parag Sharma from Jaipur, Rajasthan had a really bad experience with Timbl. The internet was so bad that it was almost unusable. The service was also really poor. Whenever there was an issue with the fiber lines or the server, it would take Timbl a really long time to fix it. This caused a lot of inconvenience to Parag and he was really disappointed with the service.

Overall, Timbl is not a good option for anyone looking for a reliable broadband connection. The internet is really bad and the service is just terrible. It's better to look for other options instead of wasting your time and money on Timbl.

I gotta say, Timbl (timbl.co.in) is the worst internet connection I've ever used. Their customer care execs and area managers are just plain rude and unhelpful. They don't seem to understand the problems users are having and they can't even fix connectivity issues within a reasonable amount of time. I mean, it took them 5 whole days to even attempt to solve my problem! And when I called customer care, all they said was that my ticket was open and their team was working on it. Like, seriously? That's all you got?

Honestly, I wouldn't recommend Timbl to anyone. Save yourself the headache and go with a different internet provider.

Timbl (timbl.co.in) is a service that I would not recommend. The workers are very lazy and there is no one responsible for anything. It is so bad that even a simple WhatsApp message takes 30 minutes to send. I have a 50mbps plan, but the WiFi is so slow that it is not even worth it. The WiFi name is just a stain on the phone's data. To make matters worse, my fiber cable has been broken for a week and no one has come to fix it. They are not even picking up my calls. I suggest that you take a risk and try another service.

I recently got Timbl connection and it's been 10 days now. I have faced more than 20 issues with speed and connectivity. I have raised complaints every time, but they just close the ticket by saying that the speed is fine. I opted for the 30Mbps unlimited plan, but I can't even watch a simple YouTube video.

Honestly, it's a complete waste of money. I wouldn't suggest anyone go for Timbl. There are definitely better options available within the same price range.

My experience with Timbl (timbl.co.in) was extremely poor. I would not recommend anyone to connect with this company, even by mistake. These guys are beggars who take your money in advance. If you want to give them alms, then only connect with them, otherwise, don't expect anything from the internet. Your work will be ruined, but no one will answer your call from here. These people are trained not to answer customer calls. I made a mistake by connecting with them, but now I am removing the connection.

I gotta say, Timbl's internet service is not the best. I got their 40 Mbps plan but my Airtel sim in my mobile phone gives me more speed than Timbl. The network is always fluctuating and there are times when I don't have any connectivity for a good 2 to 3 hours. It's frustrating, to say the least.

I can only speak for my area, which is Defence Colony in Ambala Cantt, Haryana. If you live here, I highly recommend you don't even consider Timbl. It's just not worth it. I regret spending my hard-earned money on their service and I don't want you to make the same mistake.

My customer ID is *** and I hope this review helps you make a better decision.

Timbl is a company that provides internet services. I have to say, I was not impressed with their services. In fact, I would go as far as to say that they are the worst kind of services. The internet stops working after a day or two, which is very frustrating. They installed old and faulty routers, even for new connections. This is unacceptable.

If you register a complaint and call for tech support, there is no response for at least a week or so. This is very disappointing. Their plans are non-refundable, which is not fair. They do not refund your security account, which is also not acceptable.

I would advise anyone not to opt for Timbl as it costs a little less, but it will cost you more both mentally and technically. You will definitely regret choosing Timbl as I am regretting now. I hope that they improve their services in the future, but for now, I would not recommend them to anyone.