I have bought a car (7 weeks ago) from the person has following details:
Email: info@timesjpn.com | [protected]@gmail.com
www.timesjpn.com
Tel/Fax: +[protected]
Mobile+ Whatsapp+Viber: wa.me/+[protected]
Sales Department Mr. Sunny
My painful experience with this company is as follows;
As it happened...
17/11/2021: Sunny from Times Trading JapanCo Ltd contacted me on WhatsApp.
19/11/2021: He has sent pictures of a car on WhatsApp, also said that car will be received by me within three weeks/mid of December 2021. I liked the deal and asked him to send the invoice to my email.
Paid the money via bank account on the same day.
There was no more communication via email after 19/11/2021.
I had to chase him for update on WhatsApp.
8/12/2021: he said "applied for export process"
12/12/2021: he said shipping space is full and this happens every year.
I was wandering why he hasn't told me this at the first place, however that was a good reason for me to believe.
14/12/2021: I have organized a shipping agency from my country (NZ) and asked him to contact them. He said he will contact but he never contacted them.
19/12/2021: He said car will be sent on 28/12/2021, then he came back on 30/12/2021 and told me it is Goldenweek holiday in Japan, therefore people are busy here.
I was still patiently waiting... as it's a holiday season.
03/01/2022: He said he was going to call a shipping company when I asked for an update.
04/01/2022: Luckily I have read all the comments posted on this forum. Thank you so much guys...
I was told him about this forum and told him that the way he behaves is giving me an impression that the comment posted on this particular forum is true.
He replied "they are competitor to us and misguiding you". I believed him and apologized.
05/01/2022: I have found another shipping company through another agent (who was really kind to give their contact and their reference) and provided the details to Sunny. He said he has spoken to them and he was going to send the car on 17/01/2022.
17/01/2020: I have called shipping company to find out whether my car was sent; they said there was no car sent/schedule to NZ from this company.
18/01/2022: He said he will call me back with an update when I asked for an update again.
18/01/2022 evening: He said that the car has an oil leaking issue, so he has to fix them to send it out. I told him even an ordinary person can find out if there is an oil leak in the car; I was surprised that you could not figure it out.
I have asked him to refund my money, he said I have to be liable for remittance charge and I agreed to it.
19/01/2022: He said refund is in process
I asked him how can you refund it without getting my details. He immediately asked for my photo ID. I have sent all the bank details (advised my bank) including my full name, address, bank AC number, IBAN number, bank address, Swift code, BSB number/sorting code and routing code but I refused to give my photo ID and told him that I was going to approach the embassy if he mucks around furthermore.
I have also told him that I can send my photo ID to bank's/embassy's email address if necessary.
21/01/2022: He said money has been sent to Money transfer and I was given a pin number.
There was no answer when I asked how much have you paid.
I went to the MoneyGram and shocked. He has not send the full amount. Money was paid by a person called Qasim Iqbal and he has indicated to the money transferring company that I am his friend. Company name was not indicated and they have not mentioned me as a customer.
Now, he is saying that he has spent the rest of the money for transport, parking and his documentation.
The funny part is he told me that he is the only (genuine) one who can provide this much refund but other are not like this in Japan. He also advised me to not to buy car in Japan. I have replied him that "You learn to be honest and straight forward. Other companies are very helpful and honest there. Please do not spoil their reputations by this kind of behavior"
I will update if I recover my money.
This is my personnel experience so far. You can make your own decision...
Hi team,
This is not a complaint against japancartrade.com
I have sent this information to you to just let you know.
You have misunderstood me in this case.
Could you please be able to advise how to remove this complaint?
Thank you.
Hi Kenga,
Thanks for your comment as it was a mistake to complaint for JapaneseCarTrade.com.
You can complaint to Japan embassy in NZ and NZ embassy in Tokyo and also Tokyo Police about this company called Times Trading, Japan.
You must check before sending sending payment to such companies.
Regards
JCT Team