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Like the rest of you, we got caught, too! Some minor differences in the story about the name change from fairfield resales to timeshare solutions (said wyndham made them do it). Said they had a buyer for our grand desert timeshare but need to pay half the closing costs. The only time I got a call back from them was because I threatened to make my next communication with the bbb and clark co sheriff's dept to file fraud charges. That got a return call from bob downey (one of the rudest "customer service supervisor" I have ever spoken to). It's cost us a total of $699.00 with this company. If anyone ever comes up with some helpful suggestions to get these folks out of business, let us know. Thanks.
I was scammed in similar fashion by a different company. They are happy to answer the phone until they get your money then you'll never talk to the same person again. Only receptionists. I don't want them shut down because then I'll never get my money back. I want them in jail for fraud!