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Timex
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Timex Complaints 2

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J
1:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Timex Timex.com Frustration: Unable to Sign In and Check Order Status

timex.com is a website that asks you to make an account, but then it doesn't let you sign in. I tried to click on the "sign in" button, but nothing happened. It's really frustrating because I wanted to check the status of my watch order. I have no clue when it's going to arrive, and that's not cool. I wish they would fix this issue because it's not fair to their customers.

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A
12:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Timex Mixed feelings about Timex Navi XL watch and customer service

Finally, after three weeks, I received my watch. The packaging was damaged, but the watch itself was fine. The Navi XL is a great watch, it looks good and is easy to use. The only downside is that the strap is a bit stiff, but I'm sure it will soften up over time. Overall, I'm happy with my purchase, but the lack of communication and slow delivery was frustrating. I hope Timex can improve their customer service in the future.

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Is Timex Legit?

Timex earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Timex to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Timex is known for their high standards and safety. If you're thinking about dealing with Timex, it's wise to check how they handle complaints.

Timex has registered the domain name for timex.com for more than one year, which may indicate stability and longevity.

Timex.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Timex.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Timex.com you are considering visiting, which is associated with Timex, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Timex website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Timex.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Timex. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

Overview of Timex complaint handling

Timex reviews first appeared on Complaints Board on Jun 7, 2023. The latest review Timex.com Frustration: Unable to Sign In and Check Order Status was posted on Jun 9, 2023. Timex has an average consumer rating of 1 stars from 2 reviews. Timex has resolved 0 complaints.
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  1. Timex Contacts

  2. Timex phone numbers
    +1 (888) 727-2931
    +1 (888) 727-2931
    Click up if you have successfully reached Timex by calling +1 (888) 727-2931 phone number 0 0 users reported that they have successfully reached Timex by calling +1 (888) 727-2931 phone number Click down if you have unsuccessfully reached Timex by calling +1 (888) 727-2931 phone number 0 0 users reported that they have UNsuccessfully reached Timex by calling +1 (888) 727-2931 phone number
  3. Timex social media
  4. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  5. View all Timex contacts
Timex Category
Timex is ranked 15 among 125 companies in the Consumer Electronics category

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