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TISSA / The Income Solution SA Customer Service Phone, Email, Contacts

TISSA / The Income Solution SA
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www.tissa.co.za

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1.4 9 Complaints
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TISSA / The Income Solution SA Complaints 9

ComplaintsBoard
M
5:28 am EDT

TISSA / The Income Solution SA Not impressed

Good Day,
I was under the impression this opportunity provides data capturing laid by actual companies as advertised.
I was not aware we would need to register accounts (using fake phone numbers and USA addresses that you provide).
Not to mention, you will only start earning once people click and purchase the product or service you advertising.
I do feel you need to be more upfront about the details before taking R440 which is NOT refundable until the person "follows the steps"

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C
3:23 pm EDT

TISSA / The Income Solution SA Phone numbers don't work

All there is, is a web page where links don't work, the phone numbers don't work. They never call you back. Why is there an upfront joining fee? That spells scam to me. Why not take a percentage from your earnings like Avon, Tupperware or even Sars for that matter.

Back in 2012 my mother fell for this trick and she asked me to look into this website as she paid the money and they sent her a letter with a user name as promised. And that's where it ended.

Logging in, you're on a web page and you can't move away from it, the links do not work. And they are doing what they said they would, sending you a user name. So legally they are covered. When I tried to call there was a voice mail stating that all consultants were busy and that they would call you back. No call backs ever and consultants were never available as they were all busy with no hold time.

Now the Jhb number doesn't go through. I haven't even tried to call the other numbers.

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B
7:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

TISSA / The Income Solution SA the promise not met.

I responded to an advert an advert in the internet by registering by R440.00. The money was deposited by internet banking their FNB account no [protected]. according to their advert the their package would be sent to my email address within 48 hours after receipt of my registration fee and that an sms would be sent to me before shipment of the package. The transaction was done on the 19th October 2018 and up to now the package has not been delivered. They also sent me the LOGIN details of Username. D93519 and Password D93519 which i have found to be fictitious.

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M
Managementhq
US
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Oct 29, 2018 7:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Attention D93519 your package only get shipped to you when you actually paid for shipping which you did not, you chose the free option which was the Email option and that is why you did not get a package in the mail as you did not take this option.
Please see your completed form attached.

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Is TISSA / The Income Solution SA Legit?

TISSA / The Income Solution SA earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding TISSA / The Income Solution SA.

Our conclusion: ComplaintsBoard's comprehensive research indicates that TISSA / The Income Solution SA is highly unreliable and may be operating as a scam. We advise against dealing with TISSA / The Income Solution SA to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

With only 11% of 0 complaints being resolved, TISSA / The Income Solution SA slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

The website belonging to TISSA / The Income Solution SA has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

We conducted a search on social media and found several negative reviews related to TISSA / The Income Solution SA. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Tissa.co.za has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
ComplaintsBoard
W
7:59 am EDT

TISSA / The Income Solution SA income from home

Good day Willem,

The refund policy was always 14 days and since you have received your package in 2016 already your 14 days has already expired to qualify for a refund.

Kind Regards

Anzelle @ Tissa

www.tissa.co.za
TISSA CC [2004/079529/23]
[protected]

Ticket History
[protected]@gmail.com (Client) Posted On: 04 August 2017 09:20 AM
Anzelle @ Tissa (Staff) Posted On: 01 August 2017 11:55 AM

Our records shows that you phoned our support line after office hours as stated in our comment on your complaint. You phoned the information line which will not be able to assist you with support, they gave you the correct number to phone (this was also supplied to you upon registration).

You had 14 days to request a refund after date of registration as per our terms and conditions.

Please contact us if you need assistance.

Kind Regards

Anzelle @ Tissa

www.tissa.co.za
TISSA CC [2004/079529/23]
[protected]

[protected]@tissa.co.za, Anzelle @ Tissa

Read full review of TISSA / The Income Solution SA and 2 comments
Update by Willem H Lotter
Aug 13, 2017 7:52 am EDT

Good day Willem,

The refund policy was always 14 days and since you have received your package in 2016 already your 14 days has already expired to qualify for a refund.

Kind Regards

Anzelle @ Tissa

www.tissa.co.za
TISSA CC [2004/079529/23]
[protected]

Ticket History
willemlotter3@gmail.com (Client) Posted On: 04 August 2017 09:20 AM
Anzelle @ Tissa (Staff) Posted On: 01 August 2017 11:55 AM

Our records shows that you phoned our support line after office hours as stated in our comment on your complaint. You phoned the information line which will not be able to assist you with support, they gave you the correct number to phone (this was also supplied to you upon registration).

You had 14 days to request a refund after date of registration as per our terms and conditions.

Please contact us if you need assistance.

Kind Regards

Anzelle @ Tissa

www.tissa.co.za
TISSA CC [2004/079529/23]
[protected]

management@tissa.co.za, Anzelle @ Tissa
My reply :
Good day Willem,

The refund policy was always 14 days and since you have received your package in 2016 already your 14 days has already expired to qualify for a refund.

Kind Regards

Anzelle @ Tissa

www.tissa.co.za
TISSA CC [2004/079529/23]
[protected]

Ticket History
willemlotter3@gmail.com (Client) Posted On: 04 August 2017 09:20 AM
Anzelle @ Tissa (Staff) Posted On: 01 August 2017 11:55 AM

Our records shows that you phoned our support line after office hours as stated in our comment on your complaint. You phoned the information line which will not be able to assist you with support, they gave you the correct number to phone (this was also supplied to you upon registration).

You had 14 days to request a refund after date of registration as per our terms and conditions.

Please contact us if you need assistance.

Kind Regards

Anzelle @ Tissa

www.tissa.co.za
TISSA CC [2004/079529/23]
[protected]

management@tissa.co.za, Anzelle @ Tissa

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B
B
Butana
ZA
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Oct 26, 2018 6:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I registered with this last last week. Their material and advertising looked real but up to now I have not received their material. i must have real been trapped in their scam.

M
M
Managementhq
US
Send a message
Oct 29, 2018 6:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Butana

What is your details and then we can look into the matter for you.

Tissa management

ComplaintsBoard
P
3:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

TISSA / The Income Solution SA Work from home, make money

Who makes really money with this packages? Guys if you don't make money within fourteen days must ask refund otherwise won't get refund after fourteen days, nice trick of them to catch people that way to make money and secondly packages overlap and must pay for it for access and then VIP for rest but then over overlap, why pay for VIP if find rest also in [protected]@career, nice money making, SCAM, the after fourteen days won't refund wonder if they really refund the people? Why don't the people answer your comments if ask if really makes money and if e mail them they also don't answer your e mails, wonder why? Think twice...Tissa is a scam, the adverti*****ts and how to do job is two different things. Tissa can't even assist on all websites and work and how to do it and some websites not working or don't get access to. Some says making money and working, show me how you to do it then, even on the facebook for Tissa if you mail some of the people who says is making money don't even answer your mails, unless they don't want to share their secret...Secondly the jobs overlap between the packages and must pay then for it, I just lost a lot of time not succeeding and lots and losts of data!Tissa one big scam, they don't refund also and ignore a mails

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Johan Oos
ZA
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Jun 02, 2017 3:45 am EDT

Hi guys, after all the same type of comments from user Pretora i contacted Tissa to find out what is the story about this client this is what their reply was:

"Good day Johan

We appreciate your email and giving us the chance to defend ourselfs as we refuse to pay sites to be able to defend ourselfs.

This client has completed and signed our information material where se explicitly confirmed that see agrees to our terms and conditions, but when it came to requesting this clients refund they failed to comply with the criteria and conditions that was outlined on our information material as well as website before they registered. This client also refers to paying for the VIP membership but in fact used our products without paying their monthly fees and going to the bank to stop the debit order even tough it was signed that one months notice should be given as with any company you sign a debit order with, once again the debit order and VIP options is optional and they chose to take this options as well without being forced to do so.

This clients refund was solely refused based on the fact that they did not follow our refund policies in place.

Surely for example when you go and purchase something at a store they have certain criteria with which you need to comply with to qualify for a refund, as do we.

We have a huge amount of clients making immense success with our products, just by following our guidelines and steps that we supply them with.

We appreciate you contacting us so we can explain our side of the story.

Regard

The Support Team "

So there you have it guys, it helps to ask questions and not to believe every client that just give their side of the story.

P
Author of the review
P
pretora
ZA
Send a message
Jun 05, 2017 7:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Johan Oos

Tissa I am sorry to say but I've paid in Jan'17 my R440 and from end Jan'17 till May'17 my VIP R79 per month for access to the rest, so I didn't use without paying! come and check my bank statements, beginning May when saw didn't made any money since Febr'17 till April'17 I started to think twice about this and started to cancell everything and asked my bank to cancell the debit order from May'17. Secondly the packages overlap, why must over R400 for one package and the VIP for access to rest then overlap. Surveys you can also find at @home career under onliner researcher as well as datahub copy and paste are in fact the same as global data entry in the @home career. Secondly I couldn't get full assistance with what I was struggling because support told me can only asssist up to the classifieds not the rest, I have still all the e mails with all my queries and problems. How must you succeed if can't get full assistance? Thirdly it took my while to go through the tutorials to understand what must be done because not so clued up with the computer and internet, so for saying no experience needed, I don't agree...Fourthly when started and saw after week or two no money made started mailing support at Tissa to ask how long will it take to make sale and was told to me will depends, can take awhile, Also have all the support e mails as proof, so that is why I thought while waiting on copy and paste for sale, let me try the @home career stuff, which also had tutorials to go through before starting, that;s why it took me three months between copy and paste, global data entry, online researcher and article writing to try without making any money on either of them, without saying there was websites I couldn't get access or didn't exist, also have my e mails as proof still to support or acess denied to some websites, So I did really try this but didn't made any money and can't keep on doing this using time and data without making money, I am unemployed and need income, can't wait for money...

ComplaintsBoard
N
1:43 am EDT

TISSA / The Income Solution SA Unsure of registration

The website provided contains different land line numbers including a Durban 031 number, JHB 011 number i cant remember the third one. I wanted to pay them a visit in their Durban office and verify their legitimacy before i join. I then decided to begin by calling to ask for their physical address in Durban since they have a Durban landline advertised on the website. I was informed that they do not have an office in Durban but only in North West where i questioned "but how come you advertise a Durban number since it creates a perception that you also have offices in Durban and worse when i call the Durban number it goes through" The response was that all the landline numbers advertised are computerized and they redirected to one number which is their office number in North West. Ultimately that raised eyebrows to me to say a person may join something thinking that one day i can walk into their offices all to find they are no where to be found. However, like i said above the scheme sounds very tempting and having read through comments iam stuck in the middle right now and not sure whether to consider or disregard. Maybe someone can help me decide? N.D- Durban KZN

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Managementhq
US
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Oct 29, 2018 6:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We have never used any Durban address on our website our address was always the North West address, the reason why we make use of all the major provinces numbers is to make it cheaper for our clients to give us a call.
You are more than welcome to visit our office in North West, alternatively you can give us a call on [protected] to ask all the questions or you can give us your number and we will be happy to give you call

ComplaintsBoard
L
8:29 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently decided to become a member of tissa. I saw there is a few bad reviews but also a few good comments from what seems like to be happy members. Curiosity got the best of me so i joined. . . I did receive my membership the next day as advertised. They did have 3 opportunities, datahub, survey365 and the my @home career. I joined datahub copy and...

Read full review of TISSA / The Income Solution SA and 8 comments
ComplaintsBoard
F
10:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Leon de Wet, of Tissa.co.za is involved in a very elaborate scam. He advertises that if you join TISSA, they will provide you various jobs available online. There is a cost to join, however there are no jobs on offer. All Tissa provides you is a search engine and a how to guide how to internet market. Nothing unqiue, no direct jobs, nothing that a google...

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Read full review of TISSA / The Income Solution SA and 27 comments
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P
2:52 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Don’t get caught by a company called tissa cc / datahub. They say that they create jobs for sa by capturing data for other companies, you pay them r390 to join and they will send you the registration documents and information needed to begin. They are not lying about sending you the info because they do but the “hundreds of companies” that they are talking...

Read full review of TISSA / The Income Solution SA and 24 comments

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Overview of TISSA / The Income Solution SA complaint handling

TISSA / The Income Solution SA reviews first appeared on Complaints Board on May 8, 2013. The latest review Not impressed was posted on Sep 8, 2020. The latest complaint Tissa review was resolved on Jun 25, 2014. TISSA / The Income Solution SA has an average consumer rating of 1 stars from 9 reviews. TISSA / The Income Solution SA has resolved 1 complaints.
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  1. TISSA / The Income Solution SA Contacts

  2. TISSA / The Income Solution SA phone numbers
    +27 110 839 919
    +27 110 839 919
    Click up if you have successfully reached TISSA / The Income Solution SA by calling +27 110 839 919 phone number 1 1 users reported that they have successfully reached TISSA / The Income Solution SA by calling +27 110 839 919 phone number Click down if you have unsuccessfully reached TISSA / The Income Solution SA by calling +27 110 839 919 phone number 0 0 users reported that they have UNsuccessfully reached TISSA / The Income Solution SA by calling +27 110 839 919 phone number
    100%
    Confidence score
    Gauteng & National
    +27 218 136 983
    +27 218 136 983
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    100%
    Confidence score
    Cape Province
    +27 318 135 790
    +27 318 135 790
    Click up if you have successfully reached TISSA / The Income Solution SA by calling +27 318 135 790 phone number 1 1 users reported that they have successfully reached TISSA / The Income Solution SA by calling +27 318 135 790 phone number Click down if you have unsuccessfully reached TISSA / The Income Solution SA by calling +27 318 135 790 phone number 0 0 users reported that they have UNsuccessfully reached TISSA / The Income Solution SA by calling +27 318 135 790 phone number
    100%
    Confidence score
    KwaZulu-Natal
    More phone numbers
  3. TISSA / The Income Solution SA emails
  4. TISSA / The Income Solution SA address
    Stargate Business Centre, 20 Buffelsdoorn Ave., Klerksdorp, 2572, South Africa
  5. TISSA / The Income Solution SA social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 12, 2024
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TISSA / The Income Solution SA Category
TISSA / The Income Solution SA is ranked 508 among 671 companies in the Attorneys and Lawyers category

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