Toluna
Reviews and Complaints

Toluna flagged & blocked me from accessing my account & hijacking my accumulated points because I can't afford my own home internet ONLY after nearly 2 years of me doing their petty surveys FROM PUBLIC PCs. Isn't this a form of ridiculous harassment & discrimination?

I registered & been participating with PUBLIC COMPUTERS from the start & seems to me that Toluna has been creating its many user unfriendly hurdles & problems since I joined in addition to their already poor reward/survey points value

Thank you, it was stated that the reward would take three to five business days to be delivered to Paypal account. It was done in two days. No hassle or customer service required.

It is a great app for earning some cash while completing the survey. However, the criteria for surveys is quite strict so it's possible that some survey unable to be completed. So far, I've managed to redeem 4-5 times so it's not a disappointing app.

Is good surveys and has good prices when u reach all your points and giving your opinions and feedback on stuff.

I have cashed out a few times now not to mention I won a prize of 2800$ American from them back in 2011. I would have given them four stars but because I won cash from them they get five :)

I tried this qebsite for many years so far, and I can confidently say it is one of the most descent survey websites.I always change my points into a gift card that I use for shopping in UAE.

After a few issues down to technical on there side all Issues have been sorted and all money owed paid so have to give them credit where credit is due. They show me respect and sorted these issues out a big thank you to team Toluna..

I spent a lot of time taking surveys on Toluna, and I managed to accumulate 9000 points. I was excited to see what rewards I could get with my points, so I went to the rewards center on their site. However, I was disappointed to see that the rewards were not yet available in my country (USA). I couldn't believe it! Why would they keep sending me surveys if I couldn't even cash out my points? It's so unprofessional and frustrating. I had to cancel my account with them and lose my 9000 points. Thanks a lot, Toluna!

I wonder what the companies that pay Toluna to get survey information from people would think if they knew that Toluna was screwing over USA residents who take their surveys. It's not fair to send surveys to people who can't even get rewards for their time and effort. Toluna needs to figure out how to give rewards to USA residents, or they should stop sending surveys to them altogether.

Overall, Toluna is one of the worst survey sites out there. They don't offer any rewards for USA residents, which is a huge disappointment. I would recommend staying away from this site if you're looking for a survey site that actually rewards you for your time and effort. Toluna needs to do better and send me a check for those 9000 points!

I've been using Toluna for a few years now and I gotta say, I'm pretty disappointed with my experience. I've only been able to redeem two rewards in all that time, and now I finally figured out why. Apparently, points expire and they took away over 5,000 of my hard-earned points! When I reached out to support, they gave me the runaround and didn't do anything to help me get my points back. It's frustrating because I've noticed my points decreasing before, but I never knew why until now.

It's really unfair that they would do this to their users, especially since it takes so long to accumulate enough points to cash out for rewards. And let me tell you, the rewards they offer are pretty high in terms of points required. It's almost impossible to reach that level when your points have a limited lifespan and can be taken away at any moment. It's a real jerk move on their part, if you ask me.

To make matters worse, I have a hard time qualifying for surveys on Toluna. I've spent so much time on long surveys only to get kicked off at the end and receive nothing for my efforts. It's frustrating and demotivating, to say the least. I agree with other reviewers who say that you should avoid Toluna at all costs. It's just not worth the time and effort when there are other survey sites out there that treat their users better.

I've been a member of Toluna for a good 10 years now. I used to do a lot of surveys on the site, but I found that I wasn't really earning many rewards because the number of points needed for anything was pretty large. I mean, come on, who has the time to do a hundred surveys just to get a $5 reward? It's a bit of a bummer, really.

Another thing that I found to be a bit of a pain was that sometimes, when I didn't have enough points to cash out, some of what I did have would expire. Can you believe that? It's like they're taking away my hard-earned points! And then my balance would actually slide backwards, pushing me farther away from a reward. It's like they don't want me to succeed!

Now, don't get me wrong, I used to get survey invitations that would give me large chunks of points. But lately, I haven't really been receiving anything that gives me a good amount for a reasonable amount of time spent on a survey. If I'm going to spend 20-30 minutes on a survey, I expect to get more than the equivalent of about $0.50. I mean, seriously, that's just insulting.

All in all, I'd say that Toluna is a good site to make extra money on if you have the time to do a large volume of surveys to get your rewards to accumulate quickly. But if you can only take them from time to time, then there are probably other sites that you should sign up for as well to maximize the amount you earn to the time you have. You don't want to have points taken away from you if they "expire" and you do not have enough to cash out. That's just not fair.

So, if you're looking for a site to make some extra cash on, Toluna might be worth checking out. But just be aware of the potential pitfalls and make sure you're not wasting your time for very little reward.

I used to think Toluna was the bee's knees. They had a ton of different surveys, games, and ways to redeem your rewards. But then, out of nowhere, after being a loyal member for over 10 years, my account got cancelled. The only reason they gave me was that it had been "flagged" for trying to maintain the "quality" of their data. I had to chase them up to even find out what was going on, and they didn't give me access to the money I had earned. It was a real bummer.

What's even more ridiculous is that they think they have "high quality data" when some of their surveys require you to be a CEO or make over $100,000 a year. Like, who in their right mind would spend 20 minutes filling out a survey for a measly dollar if they were already making bank? It just doesn't make sense.

Honestly, the time you spend on Toluna is not worth it. They don't pay you enough for your effort, and there are a ton of survey errors that they don't even compensate you for. It's a real drag.

Overall, Toluna is just like any other survey site these days. They don't care about user loyalty and will use you and discard you as they see fit. It's a shame, really. They get all this free data from us and don't even treat us with respect.

But, I will say that after I wrote this review, their customer service staff reached out to me to try and resolve the issues. They reinstated my account on a "probational" basis, so I guess we're cool now.

The rewards option on Toluna.com is not too shabby, but it takes a heck of a long time to earn enough points to redeem for a reward. And let me tell you, their policy is a real bummer - points expire if you don't redeem them (not if you just don't use your account). They'll let you know about points expiring with a banner in your account (not an email), but that banner doesn't always show up. I had this happen to me in 2020 and again recently. I logged in to check if my points were expiring and there was no notification, but a few days later I saw points deducted. I lost over a bajillion points, which is a ton considering how hard it is to earn them on this site. When I contacted customer support, they said they couldn't replicate the error, so they didn't believe me. (Why wouldn't I redeem my points if they told me they were expiring? I had enough for a reward!) I've had a bunch of other issues with this site too, like not getting the right amount of points from games, problems with redeeming rewards, and surveys not crediting me. They said they appreciate my loyalty and would reissue 5000 points (I lost over a bajillion, mind you), but they never actually gave me those points. I've been with them for so long, but they don't seem to care about that at all. Honestly, I'm pretty bummed about this site now and their customer support is not helpful at all.

I've been doing surveys for a long time now, and Toluna recently reached out to me and asked me to participate in their surveys. I like to set goals for myself, and with Toluna, it takes a certain amount of points to earn a $50.00 Amazon gift card. I usually earn one in about a month or so by doing surveys and other activities.

On my first day, I earned a good amount of points very easily. I worked for about 2-3 hours and was able to accumulate a decent amount of points. However, the next time I tried to complete a survey, I would get an error message when it came time to credit my points. I completed 5 surveys, and they pocketed my earnings. I then tried using my cell phone, and it worked. I completed a number of surveys and earned around 10,000 points. The next day, I had even more points.

I put forth a lot of effort to try to achieve my goals, but every time I completed a survey, I would get an error message or a message saying that my account was not credited because the survey was full or I didn't qualify, even though I had done all the work. Over the last few weeks, I have been able to complete a lot of surveys on my phone, but none of them have been credited to my account.

Toluna says that it can take up to 6 weeks for the points to hit and then another 4 weeks to get your gift card. But I wanted to give it an honest try. However, I believe that it is a scam. Maybe over a year, you might see something, but I doubt it. Something is not right. Don't waste your time.

Toluna is a website that allows you to earn rewards for sharing your opinions on various topics. I stumbled upon this website while browsing the internet and decided to give it a try. At first, I was skeptical about the legitimacy of the website, but after reading some reviews and doing some research, I decided to sign up.

The sign-up process was simple and straightforward. All I had to do was provide some basic information about myself and create an account. Once I was done with that, I was able to start taking surveys and earning rewards.

The surveys on Toluna are varied and cover a wide range of topics. Some of the surveys are short and take only a few minutes to complete, while others are longer and more in-depth. The rewards for completing surveys vary depending on the length and complexity of the survey, but they are generally fair and reasonable.

One thing I really like about Toluna is that they offer a variety of rewards to choose from. You can redeem your rewards for cash, gift cards, or merchandise. I usually choose to redeem my rewards for gift cards, as I find them to be the most useful.

Another great thing about Toluna is that they have a community of users who share their opinions and experiences on various topics. You can interact with other users, read their reviews, and even create your own content. This makes the website feel more like a social network than just a survey site.

Overall, I would highly recommend Toluna to anyone who is looking to earn some extra cash or rewards by sharing their opinions. The website is easy to use, the surveys are interesting and varied, and the rewards are fair and reasonable. If you have some free time and want to earn some extra rewards, give Toluna a try.

I recently joined Toluna, a survey website, and was initially pleased with the surveys I was able to complete. As someone who values honesty and integrity, I took great care in answering each survey truthfully. I also participate in surveys for other companies as well.

After earning enough points for a ?20 Amazon voucher, I received an email from Toluna stating that they were unable to process my reward and that the points would be returned to my account. However, at the same time, I found that my account had been blocked without any explanation.

I reached out to customer service for an explanation, but all I received were automated responses that did not address my concerns. I even sent a follow-up email, hoping for a personal response, but received the same automated replies. After reading reviews, I realized that I was not the only one experiencing this issue.

It seems that Toluna may be keeping the rewards for themselves instead of distributing them to the survey takers. This behavior is incredibly shady and unethical. I have kept records of the surveys I completed and plan to contact Toluna's clients to inform them of these tactics.

If Toluna is questioning my integrity, then it is only fair that their clients know that they should not be paying Toluna for potentially inaccurate information. I will not stand for being denied payment for work that I completed in good faith. If I do not receive a satisfactory response from Toluna, I will take further action.

It is unacceptable for Toluna to withhold payment and lie about returning points. I hope that they will address this issue and make things right for their survey takers.

I gotta say, Toluna (toluna.com) is not the site for me. I mean, just look at all the negative reviews out there! And the positive ones? They look like they were written by bots or paid reviewers. If only I had done my research before signing up.

But hey, if you're still thinking of giving it a shot, let me give you a heads up on what you're in for.

First off, there are hardly any surveys available. And when you do find one, there's a good chance it won't even match your profile. And that's after you've spent time filling out all their questionnaires.

And even if you do manage to find a survey that works, there's a good chance it'll have bugs or server errors that prevent you from completing it. And if you do manage to finish a survey, there's a chance you'll get kicked out right before the end, with no points to show for it.

And even if you do manage to complete a survey and get credited for it, there's a chance those points will be retracted for no reason. And I mean, weeks after you completed it. So you can never really trust that your points are safe.

And let's say you do manage to accumulate enough points for a payout. Well, good luck with that. Toluna has been known to refuse payouts and even suspend accounts without warning. And if you do manage to get in touch with customer support, you'll be in for a whole new set of nightmares.

And to top it all off, Toluna has been accused of selling user information online. So all those spam emails you've been getting? Yeah, that might be because of them.

So yeah, Toluna is not for me. But if you're still thinking of giving it a shot, just be careful. And maybe don't expect too much.

I joined Toluna a few years back after reading on a blog that they offer free test products. I was excited about the prospect of trying out new products for free, but boy was I wrong. I should have done my research before signing up for this site. Many of these types of sites are just a waste of time and pay out very little for the time you put in. Toluna is mainly a survey site, but I wasn't interested in doing surveys. I thought it would be fun to test free products, but that turned out to be a pipe dream.

Every test product offering only provides a few hundred to around 500 products, except for the last test product offering, which was over 900. They seem to offer test products once a month or so. Considering how many Toluna users there are, the chances of actually getting chosen to test a product are very low. I had no idea that Toluna has millions of users all over the world, so the chances of getting picked to test one of just a few hundred products is basically zero. After applying to test products every single time they're offered for years and never getting chosen, I've finally given up. I guess I'm determined or just really stubborn and kind of lame for continuing on for years. You'd think I'd give up long ago, considering these aren't expensive products, but I thought it'd just be fun if I did get chosen. Most test products are under $10, and many are probably worth about $5, like eye pencils and lip balms. But I kept the hope up that eventually, I'd get picked - nope! What a complete waste of time. Do not bother with this site for trying to get test products. After reading reviews of Toluna, it's mainly just a survey site, and according to many users, even their surveys are not worth your time.

Their customer service is of no help at all. I contacted them because their site wouldn't allow me to update my address (in case I ever did get picked for a test product), and could they please update my address for me and try to fix their site's issue. I tried to update my address over 20 times over the past several months to no avail. Their reply was to submit my new address and click update - exactly what I had told them I'd already done over 20 times. I also asked them about their test products program and told them I've applied for years with no luck and is there anything I need to do to have a better chance of being picked (does doing surveys, having a blog, etc., increase chances?). They didn't respond to that question at all, so I have no idea how their test product program works.

Just stay away from Toluna. Toluna does nothing but suck your time and cause major frustration with zero to gain regarding test products. I can't personally speak to their surveys, but if you read other reviews and google Toluna, most people say you get very little payout from doing long surveys, points expire, you have to do long screeners, and then it'll say you don't qualify. It doesn't sound like their surveys are worth doing. Also, googling Toluna's test product program, almost everyone says they also have never received anything from this company after applying for a long time, some for many years. One person said they'd applied for test products for seven years and never been chosen. What a waste of our time. There are much better companies out there who actually reward their users regularly with test products/samples and provide decent pay out for surveys. Stay FAR away from this junk site!

I signed up with this site several years ago when I read on a blog that it offered possible free test products. That was VERY misleading, but it's my fault for not investigating this site further - lesson learned. Do lots of due diligence before signing up for any of these types of sites, as many are huge time wasters & pay out beans for your time. Toluna is mainly a survey site but I had no interest in doing surveys. I thought it'd be fun to 'possibly' test free products. Every test product offering only provides anywhere from a few hundred to approx 500 products (except the last test product offering was 900+ which I'd never seen them offer that many prior). They seem to offer test products approx once a month or so. I understand that considering how many Toluna users there are, statistically there's a very low chance of actually getting chosen to test a product. I had no idea that Toluna has millions of users all over the world, so the chances of you getting picked to test one of just a few hundred products is basically zero. After applying to test products every single time they're offered for years & never getting chosen, I've finally given up. I guess I'm determined... or just really stubborn & kind of lame for continuing on for years ha. You'd think I'd give up long ago, considering these aren't expensive products, but I thought it'd just be fun if I did get chosen. Most test products are under $10 & many are probably worth about $5 (like eye pencils & lip balms). But I kept the hope up that eventually I'd get picked - nope! What a complete waste of time. Do not bother with this site for trying to get test products. After reading reviews of Toluna, it's mainly just a survey site & according to many users, even their surveys are not worth your time.
As a side note, their customer service is of no help at all. I contacted them because their site wouldn't allow me to update my address (in case I ever did get picked for a test product) & could they please update my address for me & try to fix their site's issue. I tried to update my address over 20 times over the past several months to no avail. Their reply was to submit my new address & click update - exactly what I had told them I'd already done over 20 times. I also asked them about their test products program & told them I've applied for years with no luck & is there anything I need to do to have a better chance of being picked (does doing surveys, having a blog etc increase chances?). They didn't respond to that question at all, so I have no idea how their test product program works.
Just stay away from Toluna. Toluna does nothing but suck your time & cause major frustration with zero to gain regarding test products.
I can't personally speak to their surveys, but if you read other reviews & google Toluna, most people say you get very little payout from doing long surveys, points expire, you have to do long screeners & then it'll say you don't qualify... doesn't sound like their surveys are worth doing. Also googling Toluna's test product program, almost everyone says they also have never received anything from this company after applying for a long time, some for many years (one person said they'd applied for test products for 7 years & never been chosen). What a waste of our time. Much better companies out there who actually reward their users regularly with test products/samples & provide decent pay out for surveys. Stay FAR away from this junk site!

Lots & lots of unreasonable extra time for months communicating with toluna help for multiple counts of missing/stolen earned survey & other earned points not credited back to my account. Every time I asked to speak with their supervisor/manager, they ignored. Totally point robber, online survey scam with no accountability support team. Their support team, survey set up, reward system are all faulty & make too many unreasonable mistakes too much too often. Absolutely distasteful & unpleasant to do surveys for them. Do not join & find other more rewarding & less mistake online survey providers!

When it lets me take the survey at the end it always Opps it's our bad not you or you're not able due to unknow reasons. So, I have come to terms that I will not use toluna anymore even uninstalled the app months ago and tried using pc but it hasn't changed the fact that I spent precious time that I realized when I lost my father this year due to lack of medical care and neglected physical therapy from just a pinky toe amputation. So, every min counts and a live is worth more than any amount of money especially family. So, i turn 43 tomorrow and realized that I have wasted days of time using your program and never was rewarded like crowd tap has. They have me extra points just because I always do their surveys and even video survey all the time and that's like hundreds of points. So I will update all my social media about your programs waste of my time to warn others. That's all I have time for you.

Even sending this message is failed several times

On the 31st of July 2023 I was suddenly unable to log into my Toluna account. I sent a message, clearly pointing out why I was banned and all I got was an automated message saying I was banned for being 'dishonest'. What's worse was that when I sent out subsquent emails calling them out for doing this to me, they've never responded, and cancelled an AU$20 Flexi gift card I was rightfully owed.

I've been doing this for almost 3 years, and I am disgusted they threw me to the side and treated me like crap.

I have just written a long e-mail complaint to Toluna which was on the reply option on the e-mail they sent to me but it came back as not sent . All the details of my complaint are on the undelivered e-mail so can you please give me a Toluna e-mail address that will not bounce back to me. The e-mail address supplied by Toluna was

[protected]@Toluna.com

I have been unable to sign into the toluna website despite having the correct password and email address, despite contacting toluna 4 times they are not answering my emails. i got an email from them today telling me that my £10 tesco voucher was cancelled and my 55000 points credited back to my account, so why cancel my reward and put my points back into my account when they wont let me use the tolunas website, how am i able to redeem my points when i dont now have an account as far as toluna are concerned, ive read a few complaints on this website and it looks like they treat everybody the same,ie ignore them and hope they go away. i wont go away il continue emailing them till i get the answers i want. dont be ignorant and devious toluna, i didnt do anything wrong, why aam i being punished and ignored.

i was using toluna most days. answered surveys honestly and thoughtfully. was getting pretty good points. then suddenly i couldn't log in. i was told they've suspended my account but wasn't given a proper reason. so i have also lost all my points plus the amazon voucher that was already being processed. i should have listened to all the reviews saying it was a scam

I've been doing surveys on Toluna for months now and just a few weeks ago I've been locked out. I can only find a survey if I get an e-mail telling me of a new survey opportunity. I am not able to sign into my account. I really don't know what happened or why, this is frustrating since Toluna is the best survey sight. This happened on June 26th and I haven't heard a word from Toluna why this happened or what needs to be done to remedy this situation. I wish I could give you more information but I have no idea since I have received no info from Toluna. Thank you.

So, I've been using Toluna for a while now and I gotta say, I'm not too impressed. They keep offering me these surveys that promise a ton of points, like 4,000 or something, but then I end up wasting a bunch of time answering questions about my shopping habits and whatnot, only to be told that I don't actually qualify for the survey or that they've already filled up the quota for my user group. It's pretty frustrating, especially when I'm already like three quarters of the way through a 40 minute survey or something.

Honestly, I think there might be some shady stuff going on here. Like, maybe these surveys are just a way for sneaky people to get free market research that they can then sell to retailers for a bunch of money. I mean, it wouldn't surprise me. And I don't know anyone who actually thinks this site is fair and legit.

Overall, I'd say Toluna is a bit of a letdown. Sure, you can earn some points here and there, but it's not worth the hassle of dealing with all these surveys that never seem to actually pay out.

I use, so I'm not sure what's going on with Toluna. It's frustrating because I used to be able to earn a decent amount of points and rewards from Toluna surveys, but now I can't even access them.

Aside from this recent issue, Toluna has been a decent survey site for me. They offer a variety of surveys on different topics, and the points system is easy to understand. You can redeem your points for gift cards or PayPal cash, which is always a plus.

One thing I do wish they would improve on is the frequency of surveys. Sometimes I'll go weeks without receiving any invites, and then suddenly I'll get bombarded with them all at once. It would be nice if they could spread them out more evenly.

Overall, I would recommend Toluna to anyone looking to earn some extra cash or gift cards through surveys. Just be aware that there may be some technical issues that could affect your ability to access surveys.

I gotta say, Toluna ain't exactly my favorite survey site. I mean, I've been waiting for my vouchers worth R600 for ages now. The last time I got paid was way back in February, and the site says they'll pay up within 2-8 weeks. But it's been months since 7/03/18 and I still haven't seen a cent.

Honestly, I wouldn't trust these guys as far as I could throw 'em. This isn't the first time they've had trouble processing payments, either. Lots of other users are in the same boat as me, and we're not getting any help or answers from Toluna. They had the same problem back in November 2017, too.

I've attached a photo of all the vouchers I'm owed that haven't been processed. It's a real bummer, because I put in a lot of time and effort on Toluna's surveys. But if they can't even pay me what they owe me, what's the point?

So, I just joined Toluna and I was able to reach the minimum amount to get my rewards. I was so excited to get my first payout and I was already close to my second one. However, last night, I had some trouble logging in to my account. I tried to reset my password but it didn't work. So, I decided to email their customer support team for help.

To my surprise, they told me that my account was suspended. I was shocked and confused because I didn't do anything wrong. I provided them with my personal information and I answered their surveys honestly. But still, they suspended my account without any explanation.

I feel disappointed because I was looking forward to getting my rewards. It may not be a lot, but it was still a waste of my time and effort. I hope they can fix this issue and give me back my account so I can continue to participate in their surveys and earn rewards.

Overall, my experience with Toluna has been mixed. On one hand, I was able to earn some rewards by participating in their surveys. On the other hand, I encountered some issues with my account and their customer support team was not very helpful. I hope they can improve their services and provide better support to their members in the future.

Toluna is a company that offers market research opportunities to people who are interested in earning some extra cash. However, my experience with this company has been nothing short of disappointing. I have spent a considerable amount of time completing surveys and other tasks to reach the payout limit, only to be kicked out of the panel without receiving any payment. The excuses they give for not paying out are simply ridiculous and make no sense.

I strongly advise against signing up with Toluna, as it is a complete waste of time. They also have another site called Vocalyz, which my wife and I were members of. Unfortunately, we experienced the same issue with our rewards being frozen at payout time. It's frustrating to put in a lot of effort and receive very little in return.

In my years of doing research for various companies, I have found that they tend to pay very little for a lot of work. However, Toluna takes it to a whole new level by freezing your account when it's time to pay out. It's like they're stealing from you, and it's absolutely disgusting.

Overall, I would not recommend Toluna to anyone who is looking to earn some extra cash. It's simply not worth the time and effort, and the company's practices are unethical. Save yourself the trouble and look for other opportunities that are more reliable and trustworthy.

So, I recently had an experience with Toluna that left me feeling pretty frustrated. I had been using the site for a while, answering surveys and earning points that I could eventually cash out for PayPal payouts. But when I finally requested a payout, my account was suddenly suspended. I was pretty confused and upset, especially since they wouldn't give me any explanation for why my account was flagged as fraudulent.

I mean, I get that they need to make sure their data is accurate and reliable for their clients, but I was always answering the questions honestly. It just seems a bit unfair that they can be so particular about how people answer these surveys when they're not really giving much in return. I was hoping to use the money I earned to help pay for some bills, but now I'm out of luck.

On top of that, I've noticed that a lot of the surveys on Toluna seem to be redundant. They ask the same questions over and over again, which can be really frustrating and time-consuming. Some of them take forever to complete, and the compensation you get for your time and effort is pretty minimal. It's just not worth it, in my opinion.

Overall, I'm pretty disappointed with my experience on Toluna. I don't think I'll be using the site again in the future, and I definitely wouldn't recommend it to anyone else. It's just not worth the time and effort you put in, especially if you're not even guaranteed to get your rewards in the end.

I recently signed up for Toluna and was disappointed to find out that they do not support rewards for my country yet. I live in the US and was surprised to see this message on their "redeem" points page. Despite this, I started receiving requests to complete surveys almost immediately after signing up. It's frustrating to see that they are still sending me surveys when they can't even support rewards for my country yet.

I tried to unsubscribe from their emails, but unfortunately, the email was returned as "undeliverable". I also tried to unsubscribe directly from their website, but that email was also returned as "undeliverable". It's frustrating to see that they are not making it easy for me to opt-out of their emails.

Overall, I am disappointed with my experience with Toluna. It seems like they are not a legitimate company and are just trying to scam people. I would not recommend using their website or completing any surveys through them. It's important to be cautious when signing up for survey websites and to do your research beforehand.

I was really enjoying using Toluna.com until I ran into some issues with my account. Unfortunately, they blocked my account not once, but twice. The first time they blocked it, I was really confused and upset. I couldn't understand why they would accuse me of fraud or dishonesty. I reached out to their customer service team and asked for proof of their claims. After some back and forth, they finally unblocked my account.

However, my troubles didn't end there. I started noticing that my points weren't being added correctly to my account. I contacted Toluna.com again and they were able to resolve the issue. I was relieved that everything was back to normal.

But then, months later, they blocked my account again. This time, they used the same excuse as before. I was really frustrated because I had accumulated enough points to redeem a reward. I tried reaching out to their customer service team, but they stopped replying to my emails. I felt like they were ignoring me on purpose.

After reading other reviews, I realized that I wasn't the only one who had experienced this. It seems like Toluna.com blocks accounts when users accumulate a certain amount of points or have been with them for a while. It's really disappointing because I enjoyed using their site and earning rewards.

Overall, I would caution anyone who is thinking about using Toluna.com. While it can be a fun way to earn rewards, there's a risk that your account could be blocked for no reason. It's really frustrating and feels like a scam.

Toluna is a survey company that promises to pay you for your opinions. However, the reality is far from what they advertise. In fact, it's more like a nightmare. Imagine working for hours and only getting paid 25 cents an hour. That's what you can expect from Toluna and other survey companies like it.

The worst part is that even after spending 15-20 minutes answering questions, you might not get paid at all. The survey might reach the desired number of participants or they might decide that they were looking for a different profile. And guess what? You won't get anything for your time and effort.

If you're lucky enough to complete a survey, the pay is still terrible. It's the worst pay you can get for any job. It's like working for a wage well below minimum wage.

In short, Toluna is a complete waste of time. Their business practices are dubious at best. If you're looking for a way to make money online, Toluna is not the answer. You're better off looking for other opportunities that actually pay you for your time and effort.

As a retired lady over 65, I don't get many opportunities to share my opinions, so when I come across a survey that wants my input, I'm over the moon. However, it's a real bummer when I spend 20-30 minutes completing a survey only to be met with a "system error" message when I hit submit. It's like, come on, man! This happens all the time, and it's frustrating as heck. The message says to click to return to the homepage, but it just sits there like a bump on a log. What gives, Toluna?

I'm not exaggerating when I say this happens ALL the time. If I'm lucky, I'll complete one or two surveys in a month, but I get dumped from at least 10. It's a waste of my time, and I don't get any rewards for my efforts. Is your system really that bad, Toluna?

The only reason I'm giving you a 2-star rating is that I've managed to redeem enough points for a couple of rewards, but it takes many, many months to accrue them when most of the surveys get dumped. I'm not a happy camper, Toluna. You need to fix your system, or you'll lose a lot of loyal users like me.

As Seems to be Theyre business structure after reading all the complaints on here after earning over 120000 points doing surveys I get an email saying they couldn't process my rewards request and then I suddenly can't sign into my account and not getting any emails for a password reset. And like every other person on this site I dare say in the coming days I will too be told my account has been closed due to some made up reason.

I applied for an Amazon £20 voucher on 1st September. I had an email confirming this. I have not received the voucher.

Also, a few weeks ago I did an hour's survey, where I had to do different activities. The payment was 9000 points. They have not been added to my reward total.

With the new site it is impossible to see any outstanding voucher codes.