My agent wrote a home owners policy with Tower Hill. About 6 weeks later they sent a short and terse form letter cancelling my insurance, with the excuse that my 1962 home has not had it's entire wiring replaced (as if THAT ever happens! I live in a 110 yr old NYC blding with original wiring, and my parent's 1960 house still has original wiring, as it should! ). The age of the home was known at the time that the contract was written. They did not even ask for a higher premium, they just cancelled the policy.
It has been THREE MONTHS since that letter and I have not received the $900 premium refund ! They are just crooks. As far as I am concerned, we have a contract and it is in force until they return my payment. I don't CARE what they want, they are still under contract.
The complaint has been investigated and resolved to the customer’s satisfaction.