After switching to tower Hill Ins they call and say that my policy will be cancelled due to a claim with my previous Insurance company. When I originally applied I informed them of the claim and how the problem occurred. The problem being a copper water in the foundation of my home got a pin hole in it and I returned from vacation to a flooded kitchen. My previous Insurance company didn't cancel me, I dropped them because the sink hole coverage doubled and I couldn't afford it. While going thought the application process they were advised several times of the claim but assured me that it wouldn't have any effect on the new policy. So, they call. They say "you'll have to replace all the copper plumbing in your home, or we will cancel you". I had a very respected plumbing service perform the work when the original incident occurred. Even with a letter from them stating that a replumb of the house was not needed they still cancel me. So I asked them if a claim was made to them for the same exact problem would they replumb the entire home their response was "no, theres no need to". These people are just out for your money. If you qualify to get insurance from them because of your past or present employment you know the value of a dollar. Run as far as you can from tower hill. Shady business doesn't quite explain how they work. I'd love to say how I really feel about them but I won't waste my breath or risk anything for this so called insurance co.
The complaint has been investigated and resolved to the customer’s satisfaction.
Fail to live up to their word.
Use bait and switch charging significantly more than originally quoted and more for policies providing much less coverage.