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UCLA Health Customer Service Phone, Email, Contacts

UCLA Health
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www.uclahealth.org

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2.0 21 Complaints
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UCLA Health Complaints 21

Resolved “Billing problems medicare” Resolved “stephen marder m.d. psychiatrist department head” Resolved “psychiatrist sahib khalsa m.d.” Resolved “carl fleisher m.d. psychiatrists” Resolved “Poor service!”

How responsive is UCLA Health's customer service?

5 Resolved
16 Unresolved

Total complaints: 21

Resolved complaints: 5 (24%)

Unresolved complaints: 16 (76%)

Almost disappeared 🫥
We're pretty sure that if UCLA Health showed up wayyyy more often on ComplaintsBoard and paid more attention to reviews and complaints, it would lead to better results. But for now, the resolution rate doesn't show successful interaction with customers. We advise reviewers to be careful when communicating with UCLA Health and be ready for the chance your problem might not get a response. It's also good to start looking for other solutions if your issues aren't fixed as you want.
How is UCLA Health’s rated by patients?

UCLA Health’s earns a 2.0-star rating from 21 reviews, showing that the majority of patients are somewhat dissatisfied with healthcare services.

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UCLA Health Poor service!

Today I went to see Dr. Takahashi at the UCLA Medical Center, Dermatology Department, to whom my daughter was referred by her Primary Care Physician. My daughter is a 21-month-old baby. For our appointment we came 10 minutes early as it was asked in the letter we had received. Nevertheless we waited ONE HOUR AND TWENTY MINUTES until someone came to our room. My daughter was restless and was crying all the time. While running around she fell down and broke her lip. People in the staff room wouldn't even pay attention to us. And this is supposed to be Pediatric Dermatology? After finally the doctor Takahashi came to see us for 1 minute she said that there is nothing she can recommend to help my daughter with her burn scar. I, as a mother, am very disappointed in their service. What for did I pay my $15 co-payment (not mentioning that insurance will pay her for 1 minute, no-help visit) and $8 for the parking? Who is going to compensate me for the wasted time and irritation I went through? I am determined to complaint everywhere I find.

Sincerely,

Oryssia Shchepetkin
Mother of 21-month-old baby Lidia

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Overview of UCLA Health complaint handling

UCLA Health reviews first appeared on Complaints Board on Sep 17, 2007. The latest review ER Billing was posted on Oct 3, 2023. The latest complaint Billing problems medicare was resolved on Nov 30, 2011. UCLA Health has an average consumer rating of 2 stars from 21 reviews. UCLA Health has resolved 5 complaints.
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  1. UCLA Health Contacts

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    More phone numbers
  3. UCLA Health emails
  4. UCLA Health address
    300 UCLA Medical Plaza, Los Angeles, California, 90095, United States
  5. UCLA Health social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 23, 2024
  7. View all UCLA Health contacts
UCLA Health Category
UCLA Health is ranked 4 among 53 companies in the Doctors and Surgeons category
#02 Planned Parenthood Federation Of America [PPFA] Planned Parenthood Federation Of America [PPFA] #03 ZocDoc ZocDoc #04 UCLA Health UCLA Health #05 RateMDs RateMDs #06 Teladoc Teladoc

Recent comments about UCLA Health company

Patient experience office service and response regarding the behavior of two doctors at the Simi Valley UCLA First. St. clinic
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I had the same thing happen with a hematologist I saw on tourney road...
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I have had the same experience- once for a visit with my son to the...
 carl fleisher m.d. psychiatrists
1
Dr. Carl Fleisher is extremely dangerous. During his residency, he...
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2
The vast majority of psychiatrists are a big, big joke.
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