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CB Dating Services Review of UK.Match.com
UK.Match.com

UK.Match.com review: Wrongful termination of account

L
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1:33 pm EDT
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I have been on UK Match on and off for years, and since Live Chat on UK Match has started in February, I have been kicked off for violations that do not exist. Upon investigation the Match customer service at Meetic in France have disclosed that it was THEIR mistake and that their AUTOMATED system has made false deletions and bans of members' accounts.

I am continually banned off the site as woman who des nothing to violate any of the T&Cs. This has been occurring almost weekly, forcing me to start new accounts that also get banned. I know MANY people personally on the Live Chat site of Match UK and they also have been banned and deleted many times.

I cannot reach anyone at Match apart from the slow customer service system that NEVER responds to people in a timely manner. In fact, they generally NEVER respond unless I threaten a law suit is next for the amount of violations Match has done against their customers.

One point: If you report a violator such as a man who is masturbating in any of the video chats online Uk Match or if you report the HUNDREDS of CHILDREN that Match allows to start accounts on Match UK, it is YOU who will be deleted or banned off the site.

This needs to be FIXED.

Desired outcome: Reinstate our accounts. Have a MODERATOR THAT IS VISIBLE IN EACH OF THE 12 LIVE CHAT ROOMS.

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