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The company and product are TERRIBLE - advertised a free trial with no obligations and guarantees galore - then you find $76 charge on your credit card MONTHLY. Not to mention I got loads of SPAM directly following the online purchase so I'm certain they sold my information. As for the product - it has a terrible taste, and gave me insomnia, shakiness and made me feel sick. I would normally never buy something like this online but I must have had a moment of weakness.
Don't fall for this very shady deal.
Hello this is Brittany with Ultra Lean Green. I work in customer service and complaints I just wanted to post our number so that anyone who is having any problems can contact customer service. Our hours are Monday – Friday 8am to 5:30pm MST and our number is [protected]. Please give us a call so that we can assist you in any way we can.
Thank you
Brittany
Ultra Lean Green RIPPED ME OFF.
They offer a free 30 day sample of their product. (It's a green tea weight loss drink). All you pay is $4.95 for shipping and handling. It's supposed to have a 100% satisfaction guarantee. There's three reasons why their satisfaction guarantee is bogus and moot:
1) You get stuck with random charges on your credit card, for who knows what, every month afterward. I've been charged $19.95 TWICE each month since I got the free trial.
2) I was supposed to receive the trial in up to 5 business days. It took an entire month before I received it.
3) IT DOESN'T WORK. Even with diet and exercise.
I'm really pissed off. And I'm not the only one. I've read several other complaints about others who have been ripped off by this company. Someone should do something about it.
I've been ripped off by this company as well. And I can see by all the complaints on this site that a lot of others have as well.
What happens with our complaints after we post them on this site? Does anything get done about it?
I ordered this product thinking I would be charged $5.00 but I have been charged over $60.00 twice on my credit card. I called to cancel and they say that the conditions are written in a pretty descent size.
The same thing happened to me. I ordered the acai slim and the power green tea. Was supposed to only be charged the $4.95 for shipping and handling. When I got my credit card statement, I had been charged $34.95 for the power green tea. I called the number on the bottle [protected]. It took forever to get through, but I did talk to a lady finally. She claimed that she didn't have my info. After much persistence, I ordered her to look up my credit card number and then she found me. She said I would be refunded the $34.95. I made sure I got a refund confirmation number, her name and her operator number. She said that when I ordered I was suppose to check "no" in the box if I did not want to be charged for the green tea. I know for a fact that I did check no. We will see if I get my refund.
Regarding the numerous complaints of this company, I would implore all who feel they have been taken advantage of to complain about this company to the Better Business Bureau and to the Federal Trad commission
https://www.ftccomplaintassistant.gov/
It is only through action that we can hope to get anywhere
they did the same to me, i never got it and the say i did, ..what should i do?
I ordered Ultra Lean Green off their internet site, buying their $4.95 tea and their hoodiburst gum, for about 7 dollars. I get my bill saying that I was charged for $69.87, multiple times. It is a fraud, do not give them a credit card number, they will go into your account and take money until you run dry, as it happened to me.