United Studios Of America review: Horrible Customer Service 1

I was leaving out of Kroger grocery store when I was called to a booth stating that I could get information on taking pictures for $10. When I got over there all of a sudden he says "would you like to use cash or charge" when he told me the price. I'm thinking to myself "I thought iwas getting information." So I was like I haven't taken pictures in a while and $10 won't break me so I went ahead and paid the $10. The black man with a small gap DID NOT mention anything about the $6 sitting fee. I found out about this when I got to my car and saw it on the slip of paper with my appt on it. But again I was like $6 won't break me. After I took my pics I was scheduled to pick them up at 7:40 p.m. I arrived and 7:55 and the door was locked with the employees inside. I knocked on the door and the black guy with the small gap opened the door wide enough to stick his head through and stated that I am late. He said he would not give me my pictures and that he should have been left. He said for me to come back the next day. He said for me to come back another day. I'm like are you serious or is this a joke! He said yes, that I could not have my pictures right then. If I would not have paid the $16 for them I would let them have it. I will NEVER let them company smell another dime of my money. Do NOT do business with this kind of treatment.