Hi Raymond,
I don't understand what you expect from us. Upclick is a payment processor who facilitate transactions between our merchants and their customers. So if i understand, you placed an order to one of our merchant on may 2014 and you have received an email from us in october 2014? In this email you should see all the information about your purchase. If not, please go there http://u-bill.com/index.aspx in order to find all the info about this purchase.
Regards,
The Upclick Team
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
no puedo descargar el programa que compre solicito me enbien descarga grasias por su atencion
C
C
CustomerSatisfaction
Montreal, CA
4 comments
CustomerSatisfaction
of Montreal, CA
Mar 22, 20116:35 pm EDT
CUSTOMER SERVICE IS HERE TO HELP!
Hello John McLaren,
We are posting here in order to assist you in resolving any issues. As we pride ourselves on giving excellent customer service, we invite you to please use the link below in order to contact our team directly. We are certain that we can solve your billing issue and your activation issue together. We assure you that we will provide an appropriate response in a timely manner.
http://tinyurl.com/4jq6pp3
We are available to you by phone, as well as through our online ticket service.
Looking forward to assisting you!
Best regards,
Customer Service
R
R
Raymond T./Collins
US
1 comments
Raymond T./Collins
of US
Nov 12, 201512:50 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
I paid you people $300 on May 3rd, 2014 and I received an Upclick Purchase Confirmation ( # UDBYMYK6), dated October 26, 2014. This is the only document I have received to date and it has absolutely no info that describes the product ;which is being covered, the specifics of the coverage, nor the period of coverage (including the expiration date of coverage). Please forward me these data at my e-mail address, as follows: mixie@infionline.net Thank you for your assistance in this matter. Raymond T. Collins 1314 North Chance Way, Inverness, Florida 34453, USA.
E
E
ever thing is taken
US
1 comments
ever thing is taken
of US
Sep 18, 20183:28 pm EDT
I purchased PDF 2016. I could never open the product. I tried to cancel it, I was told they could not find my account. I contacted a person
the problem was that I told them it was a personal account and the had sold me a professional program. It was canceled and my money was returned. I am still being charged for renewal by reoccurring charges.
A
A
Alfred B. Virtudazo
US
1 comments
Alfred B. Virtudazo
of US
Oct 28, 20187:05 am EDT
I purchase a the above item for 1 year at $ 11 plus when I click it turn out be a total of $ 73 for 3 years much worse it can not be downloaded because the site just can't be reach.
I would like to cancel this order asap.
P
P
Pro FEB
US
1 comments
Pro FEB
of US
Nov 12, 20183:23 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
On [protected] an unauthorized debit line item for $19.00 through Upclick appeared on my checking account statement. It was line itemed against my account's debit card. What's going on? I can't account for this and I have temporarily blocked my debit card.
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no puedo descargar el programa que compre solicito me enbien descarga grasias por su atencion
CUSTOMER SERVICE IS HERE TO HELP!
Hello John McLaren,
We are posting here in order to assist you in resolving any issues. As we pride ourselves on giving excellent customer service, we invite you to please use the link below in order to contact our team directly. We are certain that we can solve your billing issue and your activation issue together. We assure you that we will provide an appropriate response in a timely manner.
http://tinyurl.com/4jq6pp3
We are available to you by phone, as well as through our online ticket service.
Looking forward to assisting you!
Best regards,
Customer Service
I paid you people $300 on May 3rd, 2014 and I received an Upclick Purchase Confirmation ( # UDBYMYK6), dated October 26, 2014. This is the only document I have received to date and it has absolutely no info that describes the product ;which is being covered, the specifics of the coverage, nor the period of coverage (including the expiration date of coverage). Please forward me these data at my e-mail address, as follows: mixie@infionline.net Thank you for your assistance in this matter. Raymond T. Collins 1314 North Chance Way, Inverness, Florida 34453, USA.
I purchased PDF 2016. I could never open the product. I tried to cancel it, I was told they could not find my account. I contacted a person
the problem was that I told them it was a personal account and the had sold me a professional program. It was canceled and my money was returned. I am still being charged for renewal by reoccurring charges.
I purchase a the above item for 1 year at $ 11 plus when I click it turn out be a total of $ 73 for 3 years much worse it can not be downloaded because the site just can't be reach.
I would like to cancel this order asap.
On [protected] an unauthorized debit line item for $19.00 through Upclick appeared on my checking account statement. It was line itemed against my account's debit card. What's going on? I can't account for this and I have temporarily blocked my debit card.