Upzy
Reviews and Complaints

Upzy did the darn thing!

Yo, listen up, I gotta share my straight up experience with Upzy when I copped a go-kart for my lil' tikes. I was mad wary 'bout getting something so big online. But I looked all around and ya boi found Upzy. They had a legit selection and sweet prices. Plus, they answered my emails, which was key. Anyway, I decided on the GK110 and lemme tell you, it was the right decision. That bad boy came in fast and fresh, in dope condition. Upzy even hooked it up with that lift-gate service for shipping to my crib. Upzy, you done did it again. Much love!

Yo, so I was tryna find a dope lawnmower for a minute, and my homies told me to check out Masport. I was mad hyped on their products, but couldn't find nobody in the US that shipped 'em out. I did some digging online, and Upzy had a huge selection of Masport gear! So, I copped me a SPV 3-in-1 mower and it came through in just 5 days. It was in perfect condition, too, and I was stoked to get that bad boy outta the box and cuttin'. Shoutout to Upzy for hookin' it up with a high quality product and free shipping. My yard is lookin' fly AF now!

I was lookin' all over the place to find the perfect direct vent fireplace for my crib and wound up findin' Upzy. They had a ton of different options and models, but once I narrowed it down by category, it was a breeze to figure out what I wanted. I was pretty clueless about liners and decorative stones, but the peeps at Upzy were super helpful and walked me through everything I needed to know. Finally settled on an Empire model and holy cow, am I glad I did! [censored] looks FIRE in my living room, if you know what I mean. Props to Upzy for takin' the time to answer all my questions and getting that bad boy to me in a flash. My livin' room is finally complete, y'all!

I recently bought a rower from Upzy and I had a small issue with my order. I made a mistake while filling out my address, and this caused some confusion in the process. However, I emailed their support team and was delighted to receive a prompt response within the hour. They were extremely accommodating, and they took care of my issue right away. I couldn't have been happier that they'd changed my shipping address, and the rower was shipped to the correct address - what a relief!

The delivery of the rower took a little bit longer than I expected, but I received it within six days after placing my order. The package was in great shape, but there were a few minor dents in the box due to it being transported by UPS. Regardless, the rower was in perfect condition, and I was excited to set it up in my home gym. The rower is a fantastic product, and I'm very grateful to Upzy for delivering it promptly. Thanks, Upzy, for the awesome rower - I'm already enjoying it!

!

So I've been a big fan of Go-Ped scooters for a straight 15 years now and let me tell you, I really know my gas scooters. I don't mess around when it comes to these things, which is why I'm always on the lookout for good deals and great prices on the best scooters around. That's how I finally came across Upzy, and let me tell you, I'm glad I did.

I first heard about Upzy a year ago and kept them on my radar for a while. But, a month ago I finally took the plunge and purchased the Riot. And let me tell you, Upzy had the best prices by far. Not only that, but when I emailed them, they got back to me in a flash (seriously, like within half an hour). They were super friendly and professional, and they answered all my silly questions about the Go-Peds. It was clear to me that they really knew their stuff.

So I ordered, and the scooter showed up in a week all the way from California (I live in New York!). I was thrilled with my purchase, and let me tell you, the Riot is a joy to ride. I'm so happy with it! And if I ever need to purchase another scooter - which is always a possibility - I'll definitely be going back to Upzy. They're the best.

So, let me start by saying that I had a not-so-great experience with Upzy. While browsing their site, I found a pretty cool electric bike from Prodecotech that caught my eye. I placed my order and eagerly awaited its arrival. Little did I know, the next few months would be a wild ride.

First off, let me tell you - trying to get in touch with Prodecotech wasn't easy. Despite being "polite," they were virtually impossible to reach. Their lack of communication left me with a sour taste in my mouth. And then came the excuses. Oh, the excuses. Every time I called, it seemed like they had some sort of ridiculous excuse for why my bike hadn't shipped yet. I felt like I was back in high school, listening to my classmates' terrible excuses as to why they didn't do their homework.

Finally, after four long months, my bike arrived. Hurray! But it was short-lived excitement. Quickly, it became apparent that the battery was faulty. Like, seriously faulty. And guess what? Prodecotech said they couldn't replace it because they were waiting for the "next batch" from Taiwan. What kind of excuse is that? I mean, do they really not have a single battery left? I was beyond frustrated at this point.

So, naturally, I turned to Upzy for help. And you know what they said? They told me to keep trying to contact the manufacturer. Um, excuse me - isn't that what I've been doing for the past four months?! I couldn't believe it. In the end, I had to take matters into my own hands and find a third-party battery replacement.

Overall, I have to say that my experience with Upzy wasn't great. While they have a decent selection of products, their customer service left a lot to be desired. And when it came to helping me resolve my issues with Prodecotech, they were a complete letdown. If you're considering buying from them, just be aware that you may not be getting the top-notch customer service that you deserve.

I gotta tell ya, folks, I did a lot of diggin' before finally settlin' on Upzy for my e-bike needs. Tried Amazon, tried those fancy-schmancy specialty sites, but Upzy won me over with their easy-to-use site and loads of reviews on the Nakto Camel bike I had my heart set on. And their prices, let me tell ya, were the best I seen. They even had a promotion goin' when I ordered, so keep an eye out for that, savvy shoppers.

Now, I ain't one to wait around, and I gotta say, my Nakto arrived in a mere 4 days. That's some fast delivery, folks. And let me tell ya, when I finally got it outta the box and ready to ride, I was blown away. The thing looks way more expensive than it actually was, and that step frame is just perfect for ol' Em here.

And ain't no lie, me and hubby been ridin' around town on our Nakto and his fancy-schmancy Pedego, gettin' all kinds of admiring looks from passersby. People just can't help but be impressed, ya know? And I gotta say, that Nakto is some great value for the money. Customer service was top-notch too, so hats off to Upzy for that.

All in all, Upzy is my place for e-bike shopping from now on. If you want a bike that'll turn heads without breakin' the bank, go for the Nakto from Upzy. You won't regret it, folks.

I had a go at ordering from Upzy (upzy.com) recently, and honestly, I'm not too happy with my experience. When I first looked into their products, I did see that they boasted a satisfaction guarantee and a pretty decent 15 day return window. That sounded good to me, so I went ahead and made a purchase.

However, only three days after my order arrived, I had to reach out to them and let them know I wasn't totally satisfied with what I got. I mean, things happen, right? Unfortunately, what I got in response was less than satisfactory. They told me that if I wanted to return the product, I'd have to pay for shipping both ways, plus they'd hit me with a pretty steep 15% restocking fee. Honestly, it seems like they were kind of rude about it too. They took a while to respond to my emails, and even now, I haven't heard back from them in a bit.

I suspect that their strategy is to wait for the 15 days to pass so they can tell me that it's too late to get a refund or return of any kind. I mean, if I tried to return it now, it would cost me close to $150! That's more than a third of the cost of the scooter itself, and honestly, it's not a fee I'm particularly happy to pay.

I can't really recommend this company to anyone, especially since they're demanding I pay even more after they already offered me free shipping. It's all just really frustrating, to be honest. If you're thinking of doing business with Upzy, I'd really advise you to think hard and maybe look elsewhere.

Yo, so I gotta say that I had a pretty rough time with Upzy. I ordered a scooter for my daughter's birthday back in May, and when it arrived, it turned out to be the wrong size! Can you believe it? So I hustled and ordered the right size, but then when I tried to return the first one, it turned into a whole nightmare.

I sent an email to this guy named Joe on May 22nd to see about getting the wrong scooter sent back, and it's now July 1st and we're still no closer to resolving this mess. Joe told me they want to charge $30 for restocking and shipping, which I think is totally outrageous. He tried to tell me that if I returned something to a brick-and-mortar store I'd have to spend money on gas, but c'mon, that seems like a weak argument to me.

Plus, on top of everything else, they haven't even sent me information about where to send the scooter back! It's been over six weeks now, and I feel like I'm getting the runaround. To top it off, Joe's latest email basically told me to just sell the scooter myself or give it away if I don't want it (which doesn't help with my refund at all, mind you).

I asked Joe to at least waive some of the fees since it's taken so dang long to get this resolved, but of course he just shut me down. Honestly, the customer service here is just downright terrible. Save yourself the trouble and steer clear of Upzy.

I gotta say, folks, I recently got my hands on the JC26X from Upzy and it's a real performer! After trying out a bunch of other models, I ultimately decided to go with this one because of all the great reviews I read on it. And let me tell you, those reviews weren't kidding. This baby is equipped with top-of-the-line components and for a fraction of the cost of other options out there!

Now, I know some of you might be hesitant because it's made in Taiwan, but trust me, it's still a great machine. Assembly was a bit of a challenge but I actually enjoy putting things together (call me crazy, I know), so it was actually pretty fun for me. Just make sure you measure your xseam before you make your purchase. I'm a 41" and it fit me perfectly.

The seat is super comfortable and I honestly can't think of any major downsides to this bad boy. The only thing I will say is that it took a little longer than I would have liked to get to me. It took about 10 days, but customer service was prompt and courteous when I reached out to inquire about the delay. Honestly, I don't know what other people are talking about in their reviews. Nowadays, you can hardly find any online stores that will even bother to return a phone call or email, so I think Upzy deserves an A for effort.

Overall, I think this recumbent tadpole is an excellent value for novice or intermediate riders. Don't let the fact that it's made in Taiwan deter you from giving it a chance. Trust me, you won't be disappointed!

but I guess that's just how Upzy rolls. The selection of bikes is pretty good, though, and I was able to find one that I really liked. It arrived quickly and in good condition, which was a relief considering the horror stories I've heard about online ordering.

One thing that bothered me about the process was the lack of communication from Upzy. I received a confirmation email and tracking information, but no updates on when my bike would be arriving. It wasn't a huge deal, but it would have been nice to know.

The quality of the bike is great, though, and I've had no issues with it so far. The only downside is the additional $50 fee that came out of nowhere. I'm not sure what it's for or why it wasn't included in the original price, but it's a bit frustrating.

Overall, I would recommend Upzy for their selection of bikes and fast delivery. Just be aware that there might be some unexpected fees along the way.

Upzy.com, the company I had the unfortunate experience of purchasing from, falls short in terms of quality and responsibility. Despite boasting a wide range of products, including scooters, electric bikes, and other gadgets, they lack a sense of accountability for what they sell.

I made the mistake of ordering from them and it was a nightmare. My purchase arrived late and damaged. When I tried contacting their customer service, they were unhelpful and unresponsive. They did not make any efforts to rectify the situation and just shrugged off my complaints.

In the end, I was left with a damaged product and no return or refund options available. I would not recommend buying anything from this company. It's not worth the hassle and the disappointment.

In conclusion, Upzy.com is a bad choice for online shopping. Their lack of responsibility and customer service is a big letdown. Stick to reputable online retailers to save yourself from the trouble.