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4.4 2 Reviews 1 Complaint
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UroTuning Reviews 7

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2:57 pm EDT
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UroTuning To date I have ordered from UroTuning six times for a total of $2134.96 spent

To date I have ordered from UroTuning six times for a total of $2134.96 spent. They have gone above and beyond on every order. Customer service is outstanding, products are outstanding. One of the very few euro companies I trust. Don't waste your time on the other guys, buy from UroTuning.

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12:25 pm EDT
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UroTuning Of the couple items I've purchased from UroTuning so far, I can say that they are a great company to buy from

Of the couple items I've purchased from UroTuning so far, I can say that they are a great company to buy from. I haven't had any issues, the customer service is amazing, and did I mention that their shipping times are probably the best in the business! I highly recommend this company for any OEM or performance parts you may need.

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  1. Pros
    1. Wide selection of premium parts
    2. Expertise in European cars
    3. Competitive pricing and deals
    4. Fast, reliable shipping services
    5. Excellent customer support team
  1. Cons
    1. Limited Brand Diversity
    2. Premium Pricing Strategy
    3. Niche Market Focus
    4. Shipping Costs and Times

UroTuning Complaints 1

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12:23 pm EDT
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UroTuning I bought a set of headlights on March 3, 2021, but they arrived damaged with several issues

I bought a set of headlights on March 3, 2021, but they arrived damaged with several issues. I have been trying to contact the seller through email, but they have not responded and the issue remains unresolved. The headlights I purchased are the Helix VW Mk6 Golf/GTi Mk7.5 Style Headlights with Chrome Trim. I received them on March 8, 2021, and installed them on March 11, 2021. However, I noticed that the left housing was melted and the right headlight's DRL module was not working properly. The adhesive holding the module came off just a few minutes after installation, and it only worked intermittently. I paid $449.99 for the headlights through PayPal, and my order number is ***. On March 12, 2021, I filled out a refund request form. On March 15, 2021, Aaron Hoover contacted me to start the refund process, and I promptly sent him the requested pictures. However, I did not receive a response for 5 days. After sending multiple emails, I finally received a response, but I was asked to send more photos and information. I sent the additional photos and information on March 23, but I have not received any further response as of April 1, 2021.

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Is UroTuning Legit?

UroTuning earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds UroTuning to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, UroTuning is known for their high standards and safety. If you're thinking about dealing with UroTuning, it's wise to check how they handle complaints.
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About UroTuning

Screenshot UroTuning
UroTuning specializes in selling aftermarket parts and accessories for VW, Audi, BMW, and other European car brands. They offer a range of products from performance upgrades to maintenance parts, catering to car enthusiasts looking to customize or enhance their vehicles.
Read full overview of UroTuning
How to file a complaint about UroTuning?

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2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title: Summarize the main issue with UroTuning in the 'Complaint Title' section.

4. Detailing the experience: Provide detailed information about your experience with UroTuning. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents: Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission: Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process: Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against UroTuning on ComplaintsBoard.com.

Overview of UroTuning complaint handling

UroTuning reviews first appeared on Complaints Board on Mar 22, 2024. The latest review To date I have ordered from UroTuning six times for a total of $2134.96 spent was posted on Mar 22, 2024. UroTuning has an average consumer rating of 1 stars from 7 reviews. UroTuning has resolved 0 complaints.
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  1. UroTuning Contacts

  2. UroTuning phone numbers
    +1 (813) 444-7021
    +1 (813) 444-7021
  3. UroTuning emails
  4. UroTuning address
    9270 E Columbus Dr, Suite 113, Tampa, Florida, 33619, United States
  5. UroTuning social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 05, 2025

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