UroTuning’s earns a 4.4-star rating from 7 reviews, showing that the majority of European car enthusiasts are very satisfied with aftermarket parts and accessories.
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To date I have ordered from UroTuning six times for a total of $2134.96 spent
To date I have ordered from UroTuning six times for a total of $2134.96 spent. They have gone above and beyond on every order. Customer service is outstanding, products are outstanding. One of the very few euro companies I trust. Don't waste your time on the other guys, buy from UroTuning.
Of the couple items I've purchased from UroTuning so far, I can say that they are a great company to buy from
Of the couple items I've purchased from UroTuning so far, I can say that they are a great company to buy from. I haven't had any issues, the customer service is amazing, and did I mention that their shipping times are probably the best in the business! I highly recommend this company for any OEM or performance parts you may need.
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Pros
- Wide selection of premium parts
- Expertise in European cars
- Competitive pricing and deals
- Fast, reliable shipping services
- Excellent customer support team
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Cons
- Limited Brand Diversity
- Premium Pricing Strategy
- Niche Market Focus
- Shipping Costs and Times
UroTuning Complaints 1
I bought a set of headlights on March 3, 2021, but they arrived damaged with several issues
I bought a set of headlights on March 3, 2021, but they arrived damaged with several issues. I have been trying to contact the seller through email, but they have not responded and the issue remains unresolved. The headlights I purchased are the Helix VW Mk6 Golf/GTi Mk7.5 Style Headlights with Chrome Trim. I received them on March 8, 2021, and installed them on March 11, 2021. However, I noticed that the left housing was melted and the right headlight's DRL module was not working properly. The adhesive holding the module came off just a few minutes after installation, and it only worked intermittently. I paid $449.99 for the headlights through PayPal, and my order number is ***. On March 12, 2021, I filled out a refund request form. On March 15, 2021, Aaron Hoover contacted me to start the refund process, and I promptly sent him the requested pictures. However, I did not receive a response for 5 days. After sending multiple emails, I finally received a response, but I was asked to send more photos and information. I sent the additional photos and information on March 23, but I have not received any further response as of April 1, 2021.
Is UroTuning Legit?
UroTuning earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
About UroTuning
Here is a guide on how to file a complaint against UroTuning on ComplaintsBoard.com:
1. Log in or create an account: If you already have an account, log in to ComplaintsBoard.com. If not, create a new account on the website.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title: Summarize the main issue with UroTuning in the 'Complaint Title' section.
4. Detailing the experience: Provide detailed information about your experience with UroTuning. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching supporting documents: Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against UroTuning on ComplaintsBoard.com.
Overview of UroTuning complaint handling
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UroTuning Contacts
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UroTuning phone numbers+1 (813) 444-7021+1 (813) 444-7021Click up if you have successfully reached UroTuning by calling +1 (813) 444-7021 phone number 0 0 users reported that they have successfully reached UroTuning by calling +1 (813) 444-7021 phone number Click down if you have unsuccessfully reached UroTuning by calling +1 (813) 444-7021 phone number 0 0 users reported that they have UNsuccessfully reached UroTuning by calling +1 (813) 444-7021 phone number
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UroTuning emailsinfo@urotuning.com94%Confidence score: 94%Supportsales@urotuning.com89%Confidence score: 89%Salesjustin@urotuning.com88%Confidence score: 88%support@urotuning.com83%Confidence score: 83%Supporthiring@urotuning.com76%Confidence score: 76%
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UroTuning address9270 E Columbus Dr, Suite 113, Tampa, Florida, 33619, United States
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UroTuning social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJan 05, 2025
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