Pizza Hut reviews and complaints 1
View all 2954 complaintsPizza Hut - Ordered 2 pizzas 1 was as expected 2nd was missing 3 items on a 5item pizza
Date. May 21st
Pizza Hit on Spenard Road, Anchorage, Alaska
Called I'm and made a complaint to a woman after. Explaining the problem she put me on a brief hold, some gentleman answered and ask what's wrong with the pizza 1st problem why did I have to explain all over again? So I explained the problem and he said he would refund me. For pizza i. Told him I want the [censored]ing pizza not a refund, he got upset told. Me to stop cussing at him, I explained I wasn't cussing him I just wanted the pizza he said he couldn't do that I asked why he said they were too busy I said I want the [censored]ing pizza he hung up on me! I called Pizza Hut direct and complained and was told someone from upper management would be in touch! That was two weeks ago, haven't heard a word from. Anyone at Pizza Hut was offered a free 3 topping pizza for compensation. Turned it down that's not compensation, I ordered a 5 item pizza, added 3 items to its compensation would be a free 8 item pizza!
And I. was never issued a refund for the pizza that was. Made incorrectly! So is anyone going to help me. Out from cooperate, anyone going to call me? Make this right?
Two weeks and nothing! Unbelievable!
John Vonhof
[protected]
Call me or email me. At
[protected]@gmail.com and let's get this resolved, please, and don't make it another day past this coming Monday!
Thanks for your time
Desired outcome: Refund my money
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