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CB Fast Food Chains Sonic Drive-In 907 Jordan Ln NW, Huntsville, AL, 35816, US
Sonic Drive-In company logo
Sonic Drive-In
reviews & complaints
Sonic Drive-In company logo

Sonic Drive-In

907 Jordan Ln NW, Huntsville, AL, 35816, US
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1 complaint
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Website
www.sonicdrivein.com
Phone number
+1 (256) 430-5021
Category
Fast Food Chains
Working hours
Mon
6:00 am - -10:00 pm
Tue
6:00 am - -10:00 pm
Wed
6:00 am - -10:00 pm
Thu
6:00 am - -10:00 pm
Fri
6:00 am - -10:00 pm
Sat
7:00 am - -10:00 pm
Sun
7:00 am - -10:00 pm

Sonic Drive-In reviews and complaints 1

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A
8:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sonic Drive-In - won't accept coupon

This is a complaint re: Sonic #4325 located at 907 Jordan Ln. NW, Huntsville, AL 35816. I visited on the evening of 10/29/14. I made a purchase and attempted to use my Birthday Coupon for an order of medium tots, which was supposed to be free with any purchase. However, I was told by 2 separate workers that she (never specified who, but I assume the manager) does not accept these types of coupons. It was a valid coupon with an expiration date of 11/25/14, printed out through my account on the Sonic Drive-in website.

This is wrong, unreasonable and totally unfair. So, how and why is the Birthday Coupon, and all the others, offered if Sonic restaurants will not honor it/them? Why even put out the coupon to customers, then not accept it? As a loyal Sonic customer, I am extremely disappointed at this shoddy disservice.

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