Circle K

II sent this to incorrect link on 1/23 and did not receive response. Located complaint form and sending again. * On 1/23 approximately 06:20 AM, I went to the Circle K walked in, without acknowledgement from attendant. Got a cup of coffee. Proceeded to check out. The person behind the counter said the system was down and I would have to wait. I asked about how long it would take to come up. He said he didn't know. Granted some system take longer and some less. I told him I had a $20. could he take the purchase out of it. I know registers can be opened manually. He said let me ask my manager. He then yelled for someone in the back. Which that person did not reply. He then asked the other person putting out the food. That person stated, "No, I had to have $2." I told him, I really need my morning coffee and had to be at work, I did not have time to go somewhere else. Can I just have the cup since I already poured it. He said "No". I ask to speak with the manager, "He then stated,"I am the manager". I knew he lied, because he said in the beginning, he had to ask the manager. I dumped it in the trash. The mistake was when he stated," That's all you had to do". I replied your mistake was not notifying me when I first came in door you, system was down. He started yelling"Have a blessed day, leave"over and over. Using a blessing to be sarcastic, is disrespectful. I have stopped at that store multiple times over the years, prior to be it being purchased and rebranded Circle K. I mostly stop in the evenings and have never seen this employee. Disrespect of your employee or any person offering service is not something that I would ever do. I also appreciate it in return. He should have never made the smart eleck comment." That's all you had to do". I would not have been angry and had such an upsetting morning. If the system is down, people walking in the store should be notified immediately. What good is my presence in the store if they can't make a purchase? Thank you, Diana Adamson [protected]@gmail.com