Americas Best Value Inn reviews and complaints 1
View all 358 complaintsAmericas Best Value Inn - frog in room (room #118) (check-in tue 5am - check-out wed 11am)
I arrived Tuesday around 5am from Texas just in time to work. As I go to open the door, the first thing I see is a frog laying on its back inside the room as I almost stepped on it. Due to this, I will not be able to spend the night comfortably as I now believe something else can get inside the room.
Due to running late for work, I thought I make this complaint awareness to the property manager after work. I was charged a weekly rate of 400 + 40 (tax) = $440
After work I was ready to take a shower and the shower curtain is broken and brown stains all over the bath tub. Toilet paper holder was disgusting and had gum and hair stuck to it.
( I have pictures of everything besides the frog since I was in a hurry to work )
( For some reason it doesn't allow me to upload pics )
If you guys can help me out with this matter with a full/partial refund I would highly appreciate it. I would like to continue to be a customer just not in this particular town or until they resolve this issue.
THANKS.
Latest Americas Best Value Inn Reviews
Stealing money off of my and my daughter card and she has never stayed there Unsafe / unsanitary room, lack of response, lies Hotel kept my money and the room was already paid for. rude employees, old/worn bedding, bad housekeeping Fix this place. Of course it would be nice to be refunded. That's not happening I'm sure.Giving a Voice to Consumers
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