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CB Travel and Vacations Americas Best Value Inn 50 AL-21, Monroeville, AL, 36460, US
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Americas Best Value Inn
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Americas Best Value Inn company logo

Americas Best Value Inn

50 AL-21, Monroeville, AL, 36460, US
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6:26 pm EDT

Americas Best Value Inn - frog in room (room #118) (check-in tue 5am - check-out wed 11am)

I arrived Tuesday around 5am from Texas just in time to work. As I go to open the door, the first thing I see is a frog laying on its back inside the room as I almost stepped on it. Due to this, I will not be able to spend the night comfortably as I now believe something else can get inside the room.

Due to running late for work, I thought I make this complaint awareness to the property manager after work. I was charged a weekly rate of 400 + 40 (tax) = $440

After work I was ready to take a shower and the shower curtain is broken and brown stains all over the bath tub. Toilet paper holder was disgusting and had gum and hair stuck to it.

( I have pictures of everything besides the frog since I was in a hurry to work )

( For some reason it doesn't allow me to upload pics )

If you guys can help me out with this matter with a full/partial refund I would highly appreciate it. I would like to continue to be a customer just not in this particular town or until they resolve this issue.

THANKS.

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