Menu
For Business Write a review File a complaint
CB Fast Food Chains Steak 'n Shake 2313 Cobbs Ford Rd, Prattville, AL, 36066, US
Steak 'n Shake company logo
Steak 'n Shake
reviews & complaints
Steak 'n Shake company logo

Steak 'n Shake

2313 Cobbs Ford Rd, Prattville, AL, 36066, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 12:00 am
Sat
7:00 am - 12:00 am
Sun
7:00 am - 11:00 pm
ComplaintsBoard
J
10:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Steak 'n Shake - poor service

Hello,

Saturday night at 10:00 pm we arrived and were seated promptly in a booth. We sat there for 15 mintues with out a server taking our order. There were 4 other tables with customers, they all had their food when we arrived.
There were servers gathered talking by the counter. The lady that seated us was talking to friends that were hanging out in the front of the store.
We love steak n'shake. When traveling we always look for your store for a good burger and fries. This stop was a mistake.
We left without eating, no one said a word as we walked through the store and out the door!
Judy cearlock

Read full review of Steak 'n Shake
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.