Lowe's reviews and complaints 1
View all 2209 complaintsLowe's - unethical employee behavior
I purchased a lot of home improvement items at the Lowes store in Bryant, AR. I was in AR for a short period of time for the purpose of doing home repairs. I own some rental properties and am a single woman in my 50's. On one of my visits to Lowes, one of the employees, Jeff Bowers, a manager of the home improvement dept, handed me his business card "No Job too Small." He told me he would help me with my projects. I asked him how much he charged for his work. His reply was, "What ever you can afford." I called him for an appointment to come out and help me with replacing door locks, broken windows, installing faucets and other necessary repairs. In the beginning he was nice and did do the repairs. He became more demanding about what he wanted in payment after he repaired something. He also made inappropriate remarks about what I was wearing and how nice I looked in my pants. I explained to him that I was there trying to get my property repaired and that I wanted to keep our relationship as a business one. He began to make numerous excuses for not showing up when we had appointments. I had a dead line which he was well aware of. He knew that I had to return to my home in another state and had a return flight ticket. He did not finish the jobs that he had told me he would do. He caused me to waste 2 weeks of my precious time waiting on him to "get back to me." I had already paid him in advance to paint a porch. He would come out to my property where a young female tenant was residing. She told me he would just show up there and stay all day. She told me that he would knock on her door for no reason and she became intimidated.
I complained to the manager at Lowes and he never called me or followed through with my complaint.
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Lowes not helpful