Jan-Pro Franchising

Dana Humphrey is key reason Jan Pro of Arkansas will endure a major class action lawsuit, he uses the franchise owners to settle personal vendettas, Im a franchise owner which means "nothing", because Dana (who works for us) chooses to play favorites, giving those he chooses for whatever reasons whether monetary or personal the major customer accts, or will take a customer account for bogus reasons and give to his "A" players as he calls them in the training classes, but once aboard you learn the "A" team only has a few players and they are the ones that make it(rumor is because of money kick backs)...please dont think im bitter in writing this complaint because im actually doing well, Im one that has heard the statements hes made about other franchise owners, Ive recieved accounts where his words were "he wont have 1 dam account when i finish with him", he a two faced racist, whom any white franchise owner will agree, the n word is
used frequently, usually with fn lazy in front, as far as the rest i have no problem, I just think Mark and Dave needs to realize whats really going on, fair is fair

I too agree that Dana is very manipulative and deceiving. I wont go into the details, but my job also was ransacked by Dana. We had no complaints from the clients of the building, nor the franchise owner. He is just a real dick when he doesn't like you as a person. A ghost doesn't have to say boo, to let you know that it is a ghost. Dana Humphrey no longer wears his sheets, he sleep on them. Dana knowingly withheld information about a job to my employer, a job that i was specifically requested to do by the clients. He keep it hush hush until he was forced to relinquish the job. Dana is a part of Jan-Pros problem in loosing contracts. Clients hear of the unfairness and bullying over personal vendettas, and decide to move on. I've talked to a few people who has encountered Dana and his abuse. I personally have been referring clients to a cheaper and more in tune service. Akins Janitorial & Carpet Cleaning Service.

First, if 10 to 15 inspections were actually being done in one day, then the inspections were of poor quality. An inspection of a customer's facilities should take more that 30 minutes to properly inspect all areas. Most inspections usually run an hour or more. Mr. Ryan was also turned in by one customer as having not done the inspection on which he had turned in paperwork. Second, Dana Humphrey is by no means perfect. However, he is not a back stabber. He just tells it like it is. If something is being done wrong, he will point it out. He has been in the janitorial business for many, many years and knows the business inside and out. By the way, they are not cleaning contractors. They are Franchise Owners, actual business owners. Dana does not talk bad about any Franchise Owner. He actually gives more chances than he should in some cases. As far as being racist, I don't see that either. He is never rude to any of them. Again, he just tells it like it is. There is a fine balance between having a relationship with both the customer and the Franchise Owners and Dana does the job well. Finally, as for Ryan's taxes, here is the story. Jan-Pro of Arkansas employee checks are outsourced to a payroll processor. Mark Briggs had let them know when to stop paying Ryan, but they sent him a check anyway. By the time Mr. Briggs noticed, Ryan had already cashed the check. He knew it was not his to keep but----. Mark Briggs tried numerous times to contact Ryan in hopes of collecting the monies from the last check. He was even contacted through certified mail. Ryan avoided contact with the Jan-Pro office. Except the rude and somewhat deranged message he left on the answering machine one weekend when he knew that no one was in the office. Since Mark had clearly told them not to send the check (email is proof and still available), the mistake falls to the payroll processor who recouped their money from the monies for taxes that had been withheld from Ryan's checks. Therefore, the last check he received (less the .01) was the taxes that should have been paid into the IRS and would have been had Ryan returned the last check. All, every word, can be verified. Emails, canceled check, certified letters and receipts, phone message, etc. Deal with that Ryan.

Connie