Menu
For Business Write a review File a complaint
CB Satellite and Cable TV Suddenlink Communications 808 Club Blvd, Mountain Home, AR, 72653, US
Suddenlink Communications company logo
Suddenlink Communications
reviews & complaints
Suddenlink Communications company logo

Suddenlink Communications

808 Club Blvd, Mountain Home, AR, 72653, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
P
1:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Suddenlink Communications - cable service hasn't worked in over a month...

I've suffered through Suddenlink's mediocre service for years now, as I have no better alternative where I live. This time, I've been without cable service for over a month.
I've tried to call to get the service repaired. I missed the repairman once, and unsuccessfully tried to reschedule. I'm still without service, and I've been on hold for an hour now, waiting for a call back, which is wasting my time once again. I've been with cable for so long, that I'm used to not having it. I'm going to drop it altogether. Their company has gone downhill rapidly, with a various self-serving policies in place. These irritating blockades grow in number as we speak to stem the hemorrhage of customers. I've been paying the full amount of my service, including the cable I've haven't received for some time. I'm simply not getting what I'm paying for.

Read full review of Suddenlink Communications and 1 comment
Hide full review
1 comment
Add a comment
O
O
OwenP
Mountain Home, Arkansas, US
Mar 18, 2021 12:01 am EDT

After numerous increases and sub service I appeared at their office and discontinued service. My first mistake was not getting a signed receipt for turning in their modem. Shortly, I received a bill charging me for three modems. After complaining to the Corporate office an investigation was conducted and after almost five months I called and charges were finally removed. Get a signed receipt for equipment return. Now, after one year of not having Suddenlink a collection agency sent me a notice for sixty dollar cancellation fee. I was never informed that there would be a cancelation fee. Stay away from this company.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.