Hughes reviews and complaints 1
View all 642 complaintsHughes - service sucks!!!
I have been a member of Hughesnet for over three years. during this time, while at first, the service was exellent, now, I can hardly get on the internet. I sit and try and try only to get a "TCP Acceleration Error (800.3) - Acceleration Backbones In SYN_SENT State
The HUGHES terminal is experiencing a problem with it's TCP acceleration infrastructure. Retrying the web page may correct the problem."
Retrying the webpage doesn't work, rebooting the system doesn't help, unplugging and doing all the stuff the tecs in India tell you to do, doesn't work. I am looking into DSL which has recently been offered in our area anad I am going to switch. I have spent big bucks to get this system up and running. I do picture uploads for eBay and can you imagine the frustration I feel when I get dumped due to "TCP Acceleration Error...infrastructure problems due to too many clients on the system and inadequate system help"!
Why advertise for more customers when you can't even take care of the ones you do have. And don't tell me I need to upgrade something... I am upgraded our the whazoooooo! Give me good service that I pay dearly for! Or get out of the business! Service folks, that's where it's at!
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some one help us who do not know what to do to stop this traversty!
WE NEED A WAY TO WARN OTHERS NOT TO BE CHEATED.
WE MUST CLOSE HUGHES NET DOWN FOR GOOD AND MAKE THEM PAY BACK TO ALL THE PEOPLE THEY HAVE CHEATED.
WHAT IS WRONG WITH AMERICANS IS WE are so used to being cheated that we allow it!
WHERE IS OUR GREAT GOVERMENT NOW?