Circle K reviews and complaints 1
View all 1683 complaintsCircle K - Purchasing gas using discount points
Beware if you buy gas at this Circle K (7th St and Carefree Hwy in Phoenix AZ) and use your discount points. I could not get my card to work at the pump so I went inside and put $35 on a ticket for a pump and gave them my Frys discount number. I was told I would be charged what the pump rang up, not the $35 prepay ticket. I pumped $30.23 in gas with my $4.77 discount. Circle K charged me the full $35 I put on the prepaid ticket. I called and talked to BRYAN the manager. He was very rude and pretty much told me that he was going to leave the $35 charge there and hung up on me. He admitted that I actually purchased $30.23 in gas but said that Frys should pay me the discount? Really? They have a contract with Frys to support that discount. I called my credit card company and of course they are going to refund my account for $4.77. I will also report this to Frys and someone at Circle K corporate, just wanted others to beware and pay attention if you buy gas like this.
Desired outcome: Alert others to this practice of not giving the discount if you go inside and establish a prepay ticket.
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