Shasta Pools & Spas reviews and complaints 1
View all 17 complaintsShasta Pools & Spas - Shasta pools
We have a life time warranty from Shasta pools. We waited over a week for service. First tech sent said cleaning system was fine. It was not and my pool turned green. 2nd tech fixed the cleaning system, but the pool is severely green. Shasta warranty supervisor Tory did not return calls or follow up. We had to spend $700 to get our pool drained and acid washed. Very very poor service all the way around
Desired outcome: Shasta needs to make good on their service and drain and acid wash the pool free of charge.
Latest Shasta Pools & Spas Reviews
Shasta pools After speaking with a few other pool companies, we chose Shasta because of the longevity of the company --50 years! This complaint has poor communication and even worse management- they broke an electric line to my house in our yard and I had to handle We are very pleased with the completed product Im very pleased with the design and look of my poolGiving a Voice to Consumers
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