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CB Loans CashCall 1600 S Douglass Rd, Anaheim, CA, 92806, US
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CashCall
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CashCall

1600 S Douglass Rd, Anaheim, CA, 92806, US
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4 complaints
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2:08 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

CashCall - Personal loan scam

This company is not to be trusted. They tell you the loan is approved; you send them "needed" documents (personal info), then you're suppose to receive a call for further instructions. There is no return call. I finally got in contact with a rep & he claimed they "could not approve my loan at this time". So... Basically, they got all sorts of personal info... No telling what may come about (from reading other complaints). This makes me extremely nervous!

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5:49 am EST
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CashCall - Awful experience

Cash call is definately a rip off. I just happen to go through my e-mails today and found my reminder e-mail to pay my cash call loan. I decided to call them to check my balance (thinking my loan should almost if not be paid off by now). To my shock and horror, I found out that I only paid $91.82 toward my principle loan and the money I paid over the past 16 months (which was $216.55 per month on a $2600 loan) went toward the interest only. Let me break this down, my original loan amount was $2600 @ $216.55 per month. To date i've paid cash call $3464.80 on a $2600 dollar loan. I'm calling back tomorrow to get an account summary. They have received their money plus an additional $864.80 from me, I will no longer deal with this company and I will seek legal action against them. The other gentleman was right, they prey on people who really need help, and never disclose to you all of the information. I called myself making sure I asked questions and got the answers before I electronically signed anything. Don't ever deal with cash call!

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12:18 pm EDT

CashCall - Robbed when down and out

I have been paying on my loan for almost 2 an 1/2 years and paid triple of the amount on what they lent me. I have lost sleep over there way of buisness they are not cooperative and treat you with no respect what so ever. When I had my my mom pass away and some immediate deaths in the family they would not even defer a payment, so that I can help out with funeral expenses the rep actually said "that it was not there problem, and people die everyday". Before I set it up to do automatic payments drafted out of my account the reps there were calling on a daily basis hourly even when I confirmed when I would be in to pay. Let me add I have never been late! This was the most regretfull decision I have ever made and I hope that there is a class action law suit against this company and the owner has to rely on loans to pay off all the people he robbed for the rest of his life.!

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poolbuilder
Simi Valley, US
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Jan 25, 2010 7:22 pm EST

Recently I found myself in the need of a few quick bucks thus I contacted Cash Call. I did the online application and waited and waited and waited. A few days later they called me and said they needed a copy of a check and my Drivers Lic. I sent it. I waited and waited and waited some more. Almost a week later they contacted me and said they needed the info again because they could not read the fax plus they needed a "Certification" letter from the Social Security Dept. Needless to say I drove all the way downtown to the local Soc. Sec. office and waited in line to get the letter. I faxed it and then waited and waited and waited some more. I called, faxed and emailed not less than 4 times. They finaly contacted me again and said they now needed a copy of a utility bill. I sent it and, yep you guessed it, I waited and waited and waited. I to this day have not heard back from them ( going on 3 weeks) after I jumped through every one of thier ridiculous hoops. As far as Im concerned I dont need the money that bad.

Possibly the WORST customer service I have ever witnessed.

Valerie
Valerie
US
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Oct 05, 2008 10:55 am EDT

I got my loan in 2017 for 10, 000 i called today to get my loan amount still owed its 8675.60 i have paid 10, 475 into this loan. I lost my job in 2017 and had to get the loan restructured so they lowered my interest rate and took away 1 year of payments to my account. The loan wont be paid for until 2017. Isn't there something that consumers can do about cashcall in how they apply payments to their accounts. If i loose my job again then i am stuck with destroying my credit. Is there a law suit with this company.

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TopK91
US
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Feb 08, 2010 4:41 pm EST

I had an account with them a long time ago...paid on it every month and allowed them to take the payments from my account. Until they took two payments out in one month, then my home caught fire and I closed my account and moved. Now they are threatening to suopena my husband to court and they are just a collection agency. I dont appreciate their cruelty and smug attitude. The stink! I have since opened other loan accounts and paid them off but as far as they go...they arent getting a dime out of me ever again!

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n reeves
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Oct 17, 2008 5:47 pm EDT

My husband fell for this High Interest get you out of debt quick scam and like all other victims we're in over our head. This loan will without interest have been paid for in 15 months, but with their interest it will take 7 years. This company has to be stopped. I have just recently filed a formal complaint with the state of alabama banking dept.

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Dingram
US
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Oct 19, 2010 9:18 am EDT

I took out a loan from cash call in 2017 I made payments of $330.00 on a $10, 000.00 loan, I paid them for 3 years when I called to find out what my pay off was they told me $10, 000.00 I was in shock so I paid on this *** loan for another nine months, thin I lost my job and my unemployment only covered the basic they didn't want to hear this so they started to harass me, then they offered me a buy out that was $3, 400.00, but I was told I had paid back $15, 000.00. how dare they ask me for more money to my knowledge I paid back the loan with interest.

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Mike
US
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Jun 08, 2010 1:00 pm EDT

Cash Call was operating in the State of Nevada for a short period of time. My daughter got a loan of $2, 600.00 paid over $1, 000 then fell on hard times. She was sued, never served properly then a Judgement was rendered for over $5, 000.00. They are taking $800.00 a month from her on an illegal judgement for which a Judge issued a Stay order for in April and the attorneys in Las Vegas refuse to give her any money back.

This company and anyone involved are all crooks. Please do not do business with them in any State.

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kds1972
Hollister, US
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Jan 02, 2009 11:12 am EST

I applied for a loan through cascall four years ago and I am still paying on the loan. The company never told me that I would have to pay three years of interest before I would be paying on the principal of the loan. This to me was very dishearting. The loan amount was for 2500.00. So for 36 months I paid them 199.02 which equals $7, 164.72 and the last twelve months I have also paid $199.02 which equals $2, 388.24. So how is that fair? I total I have paid back would be $9, 552.98. This company should really be investigated by the BBB. Everytime I have called in to check when my final payment to them will be They keep changing the date. Really bad business if you ask me they are so CROOKED!

Valerie
Valerie
US
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Oct 09, 2008 3:08 pm EDT

Harassing phone calls rude and disrespectful employees. They have no empathy whatsoever when you are trying to explain to them about your situation. All they care for is that they get their money at whatever cost. I've lost countless hours of sleep with this problem. I have done my best to pay all that i owe them. Yet they still harass me very often even when i let them know that i am sending their money. They promise something that later is so heart wrenching. No longer will i ever be so easily convinced by this type of loans. ever.

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Alinda
Ontario, US
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Sep 09, 2009 1:39 pm EDT

My husband went online and inquired about a loan in the amount of $5, 000.00 to help pay our mortgage and other bills since he was layed off from his work. they told him what the payment would be and he accepted, but did not read the fine print on the outrageous rate he would be getting. he took out this loan on July of 2017 we are still paying them today two years later. The payments are late due the high payment and the late charges they add on per day and the total balance has not come down at all. we are struggling financialy due to the fact that I am currently not working and can't find work anywhere. My husband is the sole provider, we are even late on our mortgage and have 4 children to take care of. I have called them to explain our situation to help in lowering the rate to a decent number, which they state that there is nothing they can do. I can't believe that... I dont know if there is anything we can to to fight and keep other desperate families from getting ripped off from this company.

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Kevin Rogers
US
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Mar 21, 2011 9:38 pm EDT

Borrowed $2600 from CashCall 3 years ago made my scheduled payment to them for 2 1/2 years and then lost my job. I have made several payments to them since. I have paid them over $6000 on a $2600 loan. They are advising that I still owe $2017. How will I ever pay this loan off. A $4000 profit is pretty good. I offered to settle the loan with my last $400, but didn't even get a return call to tell me they would not accept my offer. I have had many hours of lost sleep, this company sucks!

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C
5:45 pm EDT

CashCall - Rip off!

I to am a client of cashcall (big mistake) as others have referred to them they are loan sharks. I don't understand hw they can legally do what they are doing. No ordinary person on the streets can loan out money and collect on high interest without eventually going to jail. I think any attorney that is looking at this company should move forward and do what needs to be done take them down. Don't get me wrong I don't mind paying what I feel they are owed but they are taking advantage of the people who need the help most.

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teresa heagerty
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Jun 03, 2016 8:08 am EDT

i will be a month behing tomorrow. i called to explain been ill. with pending surgery. already telling me they will be assigning my wades. explain possible cancer patient and have a autistic child at home. get multiple name. who don't call back. they tape you and don't tell u or avoid telling you. say i don't call when i do. give you no options. very high interest rate. i am drowning with them. there must be a company or way i can get them pais off. they said they will not deal with a credit agency that helps pay credit off?

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