US Bank reviews and complaints 1
View all 861 complaintsUS Bank - Business account
I started a small business about a year ago. I heard rave reviews about US Bank and the benefits of using them to handle my Small business account. From Day One, I was let down. The first check I deposited went through, appeared available on my account. As I was just starting out, I immediately spent a decent amount on supplies I needed and other business related expenses. To my shock and surprise, about 30 minutes later, my account showed a negative balance. I immediately called the bank. They stated that they decided to put a hold on my check and it would be available in 3 days. They did not mention this while I was just there opening my account. I did not spend the entire amount either. I had quite a bit left and did not understand the negative balance. From that day forward for some time, I was behind. As the money did reappear after 3 days nearly every check I deposited was put on hold. Some often would clear and then be pulled back. These were legitimate clients who had done business with this Bank for several years prior with the previous business owner as well as other services in the area so as far as their checks being under review so often was baffling. Now, this is the final straw. I deposited a check 2 days ago from a client I work for regularly and it was held. When it was released, my account reflected the balance. I then attempted to use Zelle to pay one of my workers as I had done previously and the payment would not go through with no explanation. I finally contacted customer service and they informed me that my account was under review for closure and my funds were frozen and I would have to go in and speak to a representative. I received no notice of this action and have done nothing illegal or even questionable to deserve this type of treatment. They made me feel like I am some undeserving criminal not worthy of their services. I am extremely disappointed and will go through every avenue I can to see to it that they do not treat other Small business owners the same way.
Latest US Bank Reviews
Banking information Service Payments not received/closed account all due charges paid Hire people that work there in the us. I'd rather wait longer than this Where do I even begin?Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!