Menu
For Business Write a review File a complaint
CB Casual Dining Red Lobster 598 H St, Chula Vista, CA, 91910, US
Red Lobster company logo
Red Lobster
reviews & complaints
Red Lobster company logo

Red Lobster

598 H St, Chula Vista, CA, 91910, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:30 am - 8:30 pm
Tue
11:30 am - 8:30 pm
Wed
11:30 am - 8:30 pm
Thu
11:30 am - 8:30 pm
Fri
11:30 am - 9:30 pm
Sat
11:30 am - 9:30 pm
Sun
11:30 am - 8:30 pm
ComplaintsBoard
F
11:09 am EDT

Red Lobster - Refund for cancellation of order

On Mother's Day 2020, I waited almost 4 hours for an online order to be completed. I decided to cancel the order and I was told by the cashier that it would take about 3 days for the refund. To date I still have yet to receive my refund. I have contacted Red Lobster twice since then and they have yet to acknowledge me. I simply want my money returned for the food that they were not able to provide.

Here is the Red Lobster location that has stolen my money!

CHULA VISTA, CA
598 H Street, Chula Vista, CA 91910

[protected]

Order # [protected]
(Note: You do not need
this number to pickup)
Customer Name: Frank King
Customer Email: [protected]@yahoo.com
Customer Contact Number: [protected]
Payment Method: Credit Card Visa x-3887

ORDER FOR CURBSIDE PICKUP
Order ready at 2:46 PM, TODAY (SUNDAY, 5/10/2020)
Refer to the link provided to view your order details. Order Confirmation Details
Pull into a designated Curbside Pickup parking spot & dial [protected] to notify us of your arrival.

3 x Cajun Chicken Linguini Alfredo (3 x $12.99) = $38.97
FRANK
SUBTOTAL $38.97
TAX $3.41
TIP $5.85

TOTAL
$48.23

Thank you for ordering Red Lobster To Go! If you are a member of My Red Lobster Rewards and were logged into your account when you ordered, you will automatically receive your points for today's order within 24 hours (typically one point for every dollar spent, except tax, tips, discounts, delivery fees, the purchase of gift cards and alcohol where prohibited). If you were not logged in, go to RedLobster.com/rewards, and sign in to manually add your receipt.

Note: Add [protected]@olo.com to your safe-senders list so that you are sure to receive our messages.
For order issues, please contact CHULA VISTA, CA at [protected].
Order placed at 2:28 PM

Read full review of Red Lobster
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.