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CB Jewelry and Watches Tiffany & Co. 3333 Bristol St, Costa Mesa, CA, 92626, US
Tiffany & Co. company logo
Tiffany & Co.
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Tiffany & Co. company logo

Tiffany & Co.

3333 Bristol St, Costa Mesa, CA, 92626, US
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1 complaint
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Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 6:30 pm
ComplaintsBoard
J
4:32 pm EST

Tiffany & Co. - cleaning/customer service

Today, on a whim my daughter asked me to stop by to pick up a necklace she was having cleaned. I waited in the car thinking it would take just a moment. 30 minutes later, she walked out in tears. She was ignored. Today she had no makeup on, was wearing jeans and a t-shirt and looked very average. She said another young lady that was getting her engagement ring cleaned that came in after her was treated much nicer and was helped much quicker even the customer getting her ring cleaned felt how she was being ignored and said something please teach your customer service reps to not judge based on looks. It was incredibly disheartening for my 19 year old to experience something so blatant at a store she admittedly loved.
I'm absolutely discussed.
Jennifer

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