Sonic Drive-In reviews and complaints 2
View all 1801 complaintsSonic Drive-In - Product
I just left sonic in Duarte. My food was disgusting. I ordered an all American hotdogs. It came sopping with too much mustard on it. It was cold. My onion rings, tasted like fish, and I got your iconic cherry limeade slushy and it was the worst I’ve ever had it was too sour and pieces like it had stale, toilet water or something in it. It was just all-around the worst meal I’ve had ever from sonic.
Desired outcome: It’s obviously the managers fault. I’m he should be running the place right just just can’t form you that it’s disgusting. No no outcome for me. Hope you know.
Sonic Drive-In - 20 min wait & sloppy fulfillment
Two minute wait at speaker for someone to acknowledge me, even after saying "hello?". Simple order: grilled chicken sandwich/no bun, small order of mozz. sticks, small diet soda. Repeated back: "crispy chicken sandwich". No...
Pulled up, got my drink, then literally waited 15 MINUTES - holding up the line and myself - no one bothering to give me a status. Nothing.
I asked someone who was taking food to a car behind me for an update. She said it was my mozzarella sticks taking time (first off, if it takes that long to dip a basket in the fryer for 1 min, you should give the customer a heads up). She then asked me if I wanted sauces (as in any extra sauce preferences, like all places might ask). I said no, because my food already came with sauce...
Finally get my order and no dipping sauce. Of course. In addition, my sad bunless sandwich was slopped together dry - when the description said it comes with spicy ranch dressing on it.
So I spent (wasted) $11.32 and 20 minutes on this crap.
I will never come back to this place.
Desired outcome: I want my money back.
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