Philippine Airlines reviews and complaints 1
View all 314 complaintsPhilippine Airlines - customer services from phil and u. s.
The Philippine Airline just cancelled my Mom's (Yolanda L.) flight who needs wheelchair assistance and elderly which is on (Feb. 20, 2016) and rebooked her to the next day (Feb, 21, 2016) but when I have a call from Phil. Customer Relation ( Dette ) informing me of the changes and I mention of her connection flight through also with PAL, they cannot accommodate her because she's going to miss it. Recommend me to call U.S. (CRO-Customer Relation Officer). I talk to Victoria here in the U.S. but was not helpful at all, I asked for a manager.. and she said they are not there yet and cannot give me any name. According to CRO in the Philippines because there is no way they can adjust her connecting flight/missed it that CRO here in the U.S. can make arrangement with other Airline at the airport... but when I mention that? Victoria says they don't allowed them..blah, blah, blah...
Latest Philippine Airlines Reviews
Disappointing Experience with Philippine Airlines Bumped to another airline Travel Refund I was not able to fly to Vietnam on November 8, 2023 due to no visa Complaint regarding all "philippine airline flight was delay every"Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Our departure date was 4/27/2016 flight #pr0113 from lax and coming back to USA was may 26, 2016 flight # PR 2144 both flight me and my husband .
My husband does not eat pork and each way on the trip they suppose ran out of non
pork meals even though on the opposite side of the aisle they had plenty of chicken and
other non pork meals when we asked the stewardess if she could switch with someone in those aisle she refused ( it appears to us that the majority of passengers did not want pork ) so we may have to fly another airline when we fly back to the Philippines
this year.
Note both breakfast and dinner were primarily pork.
Cora Cooperstein