Family Dollar reviews and complaints 1
View all 2297 complaintsFamily Dollar - The location at Clinton and fruit in Fresno CA
A manager by the name of EVELYN refused my brothers reciepted return Jan 3 10:12 pm as the store closes at ten we went in at 951 to grab groceries and to return about 6 of the 13 items I purchased for him that he didn't need for. I purchased these items on the first of January and they were unopened unless he tried one or two items which I believe you're entitled to not be satisfied with the product this lady completely overstepped her interest in assisting a customer and it was more interested in the nine every return to elaborate when I first walked to the register I just heard her say she was only going to be able to return a few items and she separated them and then when I got the groceries and came back to the register I seen her nitpicking at each item and stating comments for why she wasn't going to accept anything but one item he was really uncomfortable especially because the store was closing 5 minutes prior to my transaction not sure if her belittling a person was fulfilling but she held me up she held him up and also I believe he kept one of the items that she wouldn't return. I did not argue the fact I just figured I'd get her name and position and let corporate know but honestly I'm livid and I want something done as far as my return being processed and also I think she should be
demoted as she stated she was a manager my email is chavonne.[protected]@yahoo.com I am hoping it to be contacted about a resolution
Claimed loss: It was 70$
Desired outcome: My return processed and or you tell me I'm very upset n don't know that I can support this store if it has no interest in a dissatisfied or happy customer
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