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CB Telecommunications T-Mobile USA 3289 E Shields Ave, Fresno, CA, 93726, US
T-Mobile USA company logo
T-Mobile USA
reviews & complaints
T-Mobile USA company logo

T-Mobile USA

3289 E Shields Ave, Fresno, CA, 93726, US
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1 complaint
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Website
www.t-mobile.com
www.t-mobile.com
Phone number
+1 (559) 225-7535
Category
Telecommunications
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 6:00 pm

T-Mobile USA reviews and complaints 1

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8:03 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

T-Mobile USA - I'm complaining about my phone

So my wife and I have been a customer for over 7 years. We're always on time on our bill. Anyways, i've been paying for insurance and I lost my phone. T mobile sent me a refurbished phone that broke down (screen went black and cant see anything) on me in 2 months. They then said the only phone they could give me is a pink phone and it's back ordered and that i'll have to wait 2 weeks. Wtf, I have nothing against pink but i'm a dude and dont want a pink phone. They told me to just buy a cover and it'll be fine. What kind of business is this. I had to complain and then t mobile said they wont charge me until the phone gets to me. Duh stupid, its t mobile fault and I had to complain for them to not charge me for something they messed up on. Worst co pay ever, ripp off.

Desired outcome: if I'm paying for insurance and T Mobile gives me a messed up refurbished phone, atleast give me a phone adap cause I need it for work and a pink oneWTF I thought T Mobile was a big good company. Guess not

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