Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Vons 8011 University Avenue, La Mesa, CA, 91942, US
Vons company logo
Vons
reviews & complaints
Vons company logo

Vons

8011 University Avenue, La Mesa, CA, 91942, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 9:00 pm
Sun
7:00 am - 9:00 pm
ComplaintsBoard
N
12:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vons - Manager wrongly accusing customer

Store#2093 8011 University Avenue La Mesa, CA

My name is Marivic Anderson, and around 7:40am on 3/18/20, manager Damon approached me and accused me of going in and out of the store to purchase multiple cases of water. I had just checked out with only 1 case of water, which is the only case of water I had purchased at Vons within the last 3 days. Damon approached me and stopped my progress as I was trying to leave the store and stated that "somebody" told him that I was going back and forth from the store to buy multiple cases of water. I told him he was mistaken, but he didn't listen to me and he also would not tell me (after I asked him) who the accuser was. Another employee named Shanai, who works at the Starbucks counter, also started yelling at me for no reason, and manager Damon did not stop her. I became very distressed and could not believe what was happening. I was finally able to leave after this humiliating scene after a few minutes.
I went home to tell my husband Nicholas about it and he could not believe it. We both went to the store to talk to the store Director Daniel Ledbetter. He admitted to seeing what had happened, and did not intervene.
This is a disgraceful action by Vons employees, and action needs to be taken to correct this situation.
Marivic number# [protected]
Husband Nicholas number# [protected].

Read full review of Vons
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.