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CB Mail and Package Delivery The UPS Store 25422 Trabuco Rd Ste 105, Lake Forest, CA, 92630, US
The UPS Store company logo
The UPS Store
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The UPS Store company logo

The UPS Store

25422 Trabuco Rd Ste 105, Lake Forest, CA, 92630, US
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1 complaint
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Website
www.theupsstore.com
Phone number
+1 (949) 859-7193
Category
Mail and Package Delivery
Working hours
Mon
8:30 am - 6:30 pm
Tue
8:30 am - 6:30 pm
Wed
8:30 am - 6:30 pm
Thu
8:30 am - 6:30 pm
Fri
8:30 am - 6:30 pm
Sat
9:00 am - 5:00 pm
Sun
10:00 am - 3:00 pm

The UPS Store reviews and complaints 1

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C
1:44 pm EDT

The UPS Store - amazon return

Typically I have no issues at this store, but the woman working this morning was difficult for no apparent reason. First, I printed the label Amazon provided and she wanted to charge me because it ‘didnt Fit their envelope'. The fact that it didn't fit their envelope has nothing to do with me following the instructions and printing it out as instructed in the return process. Then, she wanted to state ‘we are not Amazon and people want to get mad at us.' This is a contracted company for Amazon services, so yes you do work alongside with Amazon as they can terminate your contract. This woman should not be representing The UPS Store interacting with the public and should be reprimanded for her behavior as a customer service representative.

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